No Relocation Assistance Offered
Job Number#172533 - Toronto Ontario Canada

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care Personal Care Home Care Skin Care and Pet Nutrition. Our products are trusted in more households than any other brand in the world making us a household name!

Join Colgate-Palmolive a caring innovative growth company reimagining a healthier future for people their pets and our planet. Guided by our core valuesCaring Inclusive and Courageouswe foster a culture that inspires our people to achieve common goals. Together lets build a brighter healthier future for all.

Job purpose

• The Hills eCommerce Business Account Manager (BAM) is primarily responsible for Amazon and Chewy accounts. The BAMs focus is building profitable net sales market share share of digital shelf and distribution in the customers within their area of responsibility.
• In addition to being the primary contact the ecommerce BAM is also responsible for implementing Hills RE & brand strategies to accelerate growth and market share while monitoring our 6PA (Price Promotion Distribution & Visibility of our Products POP Content Ratings & amp; Reviews and Availability) performance with eCommerce customers to improve the Customer experience online.

Key accountabilities and responsibilities

• Leads change and proactively maintains a detailed understanding of the customers and the drivers of growth.
• Liaise with the analytics team leveraging complex data sets and analytical tools to diagnose business opportunities and challenges
• Develops and implements joint growth plans and initiatives with the customer to achieve the commercial goals.
• Monitors customer performance to ensure commercial plans are executed in line with agreements and to the desired Hills standard
• Utilize measurement tools such as Tableau Domo Numerator and Profitero to track eCommerce KPIs
• Leads and manages the annual budgeting process to forecast sales volume GTN and A&P spend and to develop and deliver presentations to leadership andor executive teams
• Manage customer payments
• Collaborates with Hills Commercial Team and eComm Marketing Manager to execute the Hills vet/pet channel brand strategies.
• Contribute ideas and feedback to initiatives aimed at customer growth

Measures of success

• Improvement eCommerce KPIs ( sales) market share 6PA score

In short

• You are an experienced sales person have a proven track record and are looking for a challenge in a growing team. You have rich experience in an eCommerce environment. You are service-oriented: you dont work for yourself but for our teams and our customers. You enjoy the idea of building relationships and negotiating with/ selling to customers. Besides that you have a pragmatic way of working and are not afraid to get your hands dirty. You are able to collect learnings from multiple initiatives and able to share these in a structured & practical way to the local teams
  

Required qualifications (knowledge and skills)

• BS/BA degree or equivalent required
• Strong computer skills in Excel Tableau and Google Suite

Experience

• Possesses 3 years sales experience with online sales
• Experience in customer management

Your profile (behaviors & soft skills)

• Strong computer skills in Excel Tableau and Google Suite
• Analytical and always seeks to develop win-wins for Hills and its clients
• Works effectively across functions channels & categories to align priorities solve problems optimize resources and drive effective execution
• Creative problem-solver who embraces the test & learn mindset
• Excellent business presentation ability skilled communicator and interacts with key stakeholders
• Digitally savvy and curious understands the dynamics of eCommerce
• Agile mindset able & willing to constantly adapt to changing realities
• Fluent English speaker additional languages are certainly a plus

Travel Requirements - 10 %

Compensation
Salary Range $94770.00 - $110565.00 CAD per year

Pay is based on several factors including but not limited to experience education skills and work or office addition to your salary Colgate-Palmolive Canada Inc. / Hills Pet Nutrition Canada Inc. offers a performance based bonus and competitive benefits package.

This position is for an existing vacancy.

Our Commitment to Inclusion
Our journey begins with our peopledeveloping strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self is treated with respect and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin ethnicity age disability marital status veteran status (United States positions) or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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