eBilling Coordinator

Osler Hoskin & Harcourt LLP is one of Canadas leading business law firms. Advising many of Canadas corporate leaders as well as U.S. and international parties with extensive interest in Canada our more than 1000 firm members are based in offices in Toronto Montréal Ottawa Vancouver Calgary and New York.

Osler prides itself on attracting and maintaining some of the brightest talent in the legal arena. Our lawyers students management and staff have created a unique firm culture which nurtures mentoring and the exchange of ideas. Osler is a dynamic and exciting place to begin a career or carve out a new path.

The eBilling Coordinator is responsible for supporting the Firms electronic billing function ensuring the timely and accurate submission of client invoices and resolution of billing issues including complex submissions rejections appeals reporting and payment resolution.

The successful candidate will work closely with Legal Professionals Legal Assistants Finance Accounts Receivable and client billing contacts to ensure billing matters are resolved efficiently and invoices are paid on time.

This job posting is for an existing vacancy.

Major Responsibilities

• Manage end-to-end ebilling activities including invoice submissions issue resolution appeals and compliance with client billing guidelines.
• Review and resolve billing discrepancies invoice rejections short pays and complex client-specific requirements including UTBMS and activity code compliance.
• Serve as the primary point of contact for clients and internal stakeholders delivering exceptional service through proactive communication and timely resolution of billing inquiries.
• Collaborate with Accounts Receivable and clients to monitor outstanding invoices support collections efforts and participate in discussions regarding payment and billing issues.
• Maintain accurate billing records prepare reports and reconciliations and provide insights to support management reporting and decision-making.
• Identify and implement process improvements to enhance billing efficiency reduce invoice rejections improve reporting capabilities and support system enhancements.

Position Requirements

Education and Experience

This position requires a minimum of 1 3 years of ebilling legal billing finance accounting or Accounts Receivable experience. Experience in a legal or professional services environment is strongly preferred. An equivalent combination of education training and relevant experience may be considered.

Knowledge and Skills

• Strong knowledge of legal billing ebilling and accounts receivable processes.
• Experience with billing financial and reporting systems.
• Understanding of LEDES formats UTBMS codes and client billing guidelines.
• Advanced Excel analytical and problem-solving skills.
• Strong communication stakeholder management and client service abilities.
• Ability to manage multiple priorities work independently and resolve issues effectively.

We are currently working in a hybrid work arrangement which includes a requirement to work primarily in the office and flexibility to work remotely up to 1 day per week.

Compensation:

Theârange of expected compensation for this position is $60000- $70000 annually. Compensation offered will be based on a variety of factors including job-related knowledge education skills and experience.

Accessibility and Accommodation

We thank all applicants for their interest in Osler; however only chosen applicants will be contacted. Osler is committed to fostering a diverse and inclusive work environment and we welcome and encourage applications from people with disabilities and people with diverse backgrounds identities and cultures. Accommodations are available upon request for candidates in all phases of the selection process.

Background and Reference Checks

Please note that any offer of employment will be conditional upon background and reference checks including a criminal record check credit check and employment and educational verifications.

If you have the required background with the ability to provide exceptional customer service and wish to work in one of Canadas leading law firms please reply in confidence with a cover letter and résumé by the closing date.

Please note that we use artificial intelligence to screen assess or select applicants for the position.

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Required Experience:

IC