Document Production Services (DPS) Specialist
Job Summary
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - AdministrationManagement Level
SpecialistJob Description & Summary
At PwC the Document Production Services Specialist reports to the Regional DPS Manager. The DPS Specialist works in a collaborative team-focused environment to support the delivery of high-quality documents and/or financial statement requests for Partners and staff across all lines of service.Key attributes include a positive customer-centric proactive can-do attitude; strong technical interpersonal and communication skills; and close attention to detail. The role requires working accurately and/or creatively within established visual and written identity standards. The ability to manage competing priorities adapt quickly to changing demands and deadlines and leverage AI-powered tools (e.g. Microsoft Copilot ChatPwC) to enhance productivity streamline workload and improve output quality is essential.
The Opportunity
As aDocument Production Services Specialist unlock your potential and embrace the chance to drive meaningful outcomesthatllelevate your career. Your role will include butisntlimited to:
Format and edit templated documents (e.g. letters reports and financial statements)
Format edit design and create PwC branded and non-branded documents (e.g. presentations proposals marketing and other digital materials)
Manage PDFs in Kofax or Adobe Acrobat to create edit combine and/or apply secure firm signatures
Act as a brand ambassador; understand and promote the Firms brand strategy (verbal visual and written identity guidelines)
Adhere to Firm risk management standards to ensure the protection and confidentiality of documents and data
Work within the ServiceNow platform to manage and complete requests from internal clients
Collaborate with Partners and staff and offer guidance on templates best practices and/or innovative design solutions while adhering to brand and compliance guidelines
Exceptional eye for detailreview own work and that of others to ensure high-level accuracy formatting/brandconsistencyand error detection in all documents
Deliver high quality output by managing client expectations and delivering to or negotiating deadlines
Provide backup coverage for teammates and support a one-team culture by flexing as a cross-functional resource to manage deadlines during peak periods
Demonstrate a leadership mindset and commitment to continuous learning; support adoption of new firm technologies (AI) policies and procedures; and contribute to team activities firm-wideinitiativesand strategic priorities
Continuously stay informed on emerging AI capabilities and assess their applicability to enhance service delivery
WhatYoullBring
Your skills knowledge and experiences are what set you apart.Hereswhat we look for:
Experience supporting a fast-paced team or comparable technical and document production/desktop publishing/design experience
Post-secondary education and relative work experience is(i.e.MS Office Specialist/Desktop Publishing/Graphic Design)
Advancedproficiencywith MS Office (Word PowerPoint Excel) Kofax/Adobe PDF tools and other firm technologies as
Ability to work independently and collaboratively fostering a team environment and combing individual strengths to enhance team performance
Demonstrate strong organizational skills and initiative by proactivelyidentifyingissues proposingsolutionsand acting on opportunities to enhance client service
Strong client-service mindset when supporting internal and external clients consistentlydemonstratingthe firms values professionalism discretion integrity and tact
Advanced written and verbal communication skills including active listening and excellent English (spelling grammar punctuation proofreading and editing)
Excellent judgment and problem-solving skills with the ability to ask probing questions and takeappropriate actionin ambiguous situations
Ability to manage multiple priorities adapt quickly and perform well under tight deadlines
Comfortable working in a highly technical fast-paced deadline-driven and evolving digital environment
This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.
The salary range for this position is $45800 - $76300. The posted salary rangerepresentsthe expected hiring range for PwC locations in major citycentres. Given our national recruiting approach ranges may vary for positions in other locations. At PwC Canada base salary isdeterminedby your skills experiencequalificationsand work addition to base salary eligible employees may have opportunities toparticipatein variable incentive pay programs which are designed to reward individual and firm-wide achievements.We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation.During the hiring process our Talent Acquisition team will provide details about our comprehensive total rewards package.
Whyyoulllove PwC
Wereinspiring and empowering our people to change the world. Powered by the latest technologyyoullbe a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work and our continuous development environment will take your career to the next level. We reward your impact and support your wellbeing through a competitive compensation package inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: Canada acknowledges that we work and live across Turtle Island on the land that is now known as Canada which are the lands of the ancestral treaty and unceded territories of the First NationsMétisand Inuit Peoples. We recognize the systemic racismcolonialismand oppression that Indigenous Peoples have experienced and still go through and we commit to allyship and solidarity.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Adobe Creative Suite Brand Guidelines Development Communication Conducting Research Confidential Information Handling Content Writing Developing Presentations Documentation Administration Documentation Formatting Document Control Document Management Document Processing Document Publishing Document Retrieval Electronic Filing Emotional Regulation Empathy Google Workspace Graphic Artistry Graphic Editing Handling Sensitive Information Inclusion 9 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Were committed to providing accommodation throughout the application interview and employment process. If you require accommodation to be at your best please let us know during the application process.The use of artificial intelligence (AI) in recruiting is just getting started so we know you have questions about how and why we use it. At certain points during our recruiting process we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly without seeing identity information such as your name or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills experience and likely success at PwC Canada. While AI supports parts of our recruitment process final hiring decisions always involve human review. For more information about our use and protection of your data please refer to our Privacy Policy ( tenons à répondre à vos besoins tout au long du processus de demande demploi dentrevue et dembauche. Si vous avez besoin de mesures dadaptation pour être parfaitement à laise faites-le-nous savoir à létape de la demande demploi.Lutilisation de lintelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement nous comptons sur lIA pour améliorer votre expérience. Par exemple pendant lexamen du curriculum vitæ ou lélaboration dune liste de recommandations personnalisées un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour lentrevue. LIA nous aide à mieux lutter contre les préjugés car lévaluation des candidats se fait de façon juste et équitable sans que les informations didentification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et dévaluer le lien entre leurs compétences leur expérience et leurs chances de réussir chez PwC Canada. Bien que lIA facilite certaines étapes de notre processus de recrutement les décisions finales dembauche sont toujours prises par des personnes. Pour en savoir plus sur lutilisation et la protection de vos données personnelles consultez notre politique sur la protection des renseignements confidentiels ( Experience:IC
About Company
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 155 countries with over 284,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by vis ... View more