DISTRICT MANAGER II Remote Camp Setting

LEAD - INSPIRE - GROW!

Were growing our leadership team and looking for a District Manager who is ready to make a difference. This is more than an operations role. Its an opportunity to lead multiple locations develop talented teams strengthen client relationships and drive business success across an entire region. If youre a collaborative leader with a passion for operational excellence and a track record of delivering results wed love to hear from you. The role focuses on regional leadership operational excellence client engagement team development and financial accountability.

WHY JOIN US

• Competitive salary: $105000 - $100000 annually
• Comprehensive benefits package
• $500 annual Health Spending Account
• $500 annual Wellness Benefit
• RRSP matching
• Paid travel within the catchment area
• Excellent work-life balance 
• Growth and advancement opportunities within a national organization
• A leadership role with autonomy influence and the ability to drive change
• Whereas other companies are downsizing we are growing!
• Be #1 on day 1 by joining an industry leader

Reporting to the Regional Operations Director the District Manager (DM) is responsible for overseeing multiple units or portfolios for a specific region to ensure efficiency and effectiveness and execute the strategic vision of the Senior Leadership Team. District Managers foster long-term relationships by delivering operational excellence to meet client and customer needs. Strong attention to detail with the ability to manage multiple priorities in a fast paced and deadline driven environment. The DM also provides direction and expertise to the region by promoting corporate strategies and best practices aligned with our Vision and Values.

 

WHAT IS THE ROLE

This role holds expansive responsibilities for the performance of multiple contracts across their district. 

The key areas they are responsible for include:

• Full P&L responsibility for the sites and locations in their district
• Total Revenue ranging of $8 - $12 Million or a single larger account
• Promote the company values and be a leader in health and safety
• Client relationships engagement Net Promotor scores contract extensions
• People management of all operations resources and support functions within their region
• Successful interactions with support functions to ensure their region is compliant with corporate vision and priorities

Day-to-day the OM will perform some or all of the following duties:

• Mentor and train all direct reports
• Plans overseas and operationalizes the business plan in the region
• Identification sell and implement new business opportunities in key markets to meet sales target in accordance with the corporate sales model
• Develop plans and budgets to meet financial targets
• With support from the Regional Operations Director facilitates manages and builds client relationships
• Manage a multiple field leadership team to ensure compliance with proper procedures and guidelines
• Strengthen operational processes to build highly efficient and effective operations.
• Liaise with Regional Operations Director and other DMs and ensure the consistent implementation of strategic initiatives to all field operation groups
• Provide leadership of the field operations team ensuring effective performance management and continued development
• Support the implementation of operational improvements in the areas of safety quality customer service finance and employee performance
• Communicate and share company standards and available resources that assist facility operations
• Identify gaps and opportunities and determine root causes in operating standards and overall guest satisfaction
• Coordinate with other department leaders to find solutions to problems
• Establish clear business goals and financial targets with the Manager of each location
• Identify opportunities and best practices to improve profitability of locations
• Ensure compliance with employment standards human rights health and safety and WHMIS within all regions
• Accountable for key financial and performance measures including cost control EBITDA and customer ratings scores
• Assist in effectively and efficiently managing the development of the Hospitality Operations team to promote high-quality customer service and satisfaction
• Other related duties that are incidental to the work described herein

Working Conditions:

• Office environment and telecommuting with a flexible work schedule potentially requiring additional working hours as needed to ensure business needs are continually met. 
• Trained as necessary in required safety protocols.
• Ability to travel as necessary to meet business needs between to 25 - 40% should be expected.

Qualifications :

WHO ARE WE LOOKING FOR

Qualifications:

• Proven leadership and people management skills with the ability to motivate and think outside the box.
• Minimum of 5 years of Operations/Business Development experience
• Post-Secondary Education in Management or Business-related degree is considered an asset
• Familiar with current industry technology
• Demonstrated market awareness branding innovation to create competitive advantage
• Demonstrated ability to attract develop and retain employees
• Excellent interpersonal presentation and communication skills
• Demonstrated financial management skills
• Valid G license and clean abstract required

Competencies:

• Experience in multi-unit management hospitality industry or hotel industry considered an asset
• Excellent verbal and written communication skills
• Ability to excel in a fast-paced highly challenging and change oriented environment
• Superior critical thinking problem solving and interpersonal skills
• Leadership and strong people management skills
• Results orientation/operational excellence
• Holding self and others accountable
• Must be able to lift up to 50lbs
• Must be able to successfully pass a Criminal Background Check
• Must be able to successfully pass Drug & Alcohol tests

Additional Information :

Work schedule and remuneration: 

Operations Managers work on a 44 hour work week but are flexible to curb the business needs and seasonal contract increases. Travel to site locations located in remote settings requiring either air travel to site or via ground on our shuttle is to be expected. You may be required to work nights weekdays weekends and general holidays. Salary range: $105000 - $110000/year

WHO ARE WE 

Dexterra Group is a fast-growing financially strong publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job we offer fulfilling opportunities in a culture that promotes stability diversity and inclusion camaraderie employee recognition work-life balance and doing what you love. For over 75 years the companies that began independently and now form Dexterra Group have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And thats something were truly proud of. Work That Matters People Who Care.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability protected veterans status Indigenous status or any other legally protected factors. Special needs accommodation is available at all stages of the application process upon request.

Remote Work :

No

Employment Type :

Full-time