Director, Tribunal Modernization

Role Responsibilities

Reporting as a senior leader you will provide strategic direction and oversight for a multi-year modernization agenda. You will lead the integration of people processes policy and technology to deliver sustainable improvements and advance client-centred digitally enabled tribunal services.

Your key responsibilities include:

• Leading tribunal modernization strategies initiatives and implementation plans.
• Driving process redesign and service improvements to enhance accessibility timeliness and operational effectiveness.
• Establishing governance performance measures and reporting frameworks to support successful delivery.
• Collaborating with tribunal leaders ministry partners legal experts and technology teams to achieve integrated outcomes.
• Supporting policy legislative and operational changes required to enable modernized services.
• Leading stakeholder engagement and change management activities that support adoption and long-term sustainability.
• Promoting a culture of innovation continuous improvement and accountability.

What youll bring to the role:

• Strategic thinking to align modernization initiatives with organizational and government priorities.
• Collaborative leadership to build consensus across diverse stakeholder groups.
• Political acumen to navigate complex and sensitive environments.
• Change leadership to guide teams through transformation and continuous improvement.
• Influencing and negotiation skills to resolve competing priorities and drive results.
• Exceptional communication skills to convey complex information clearly and effectively.
• Sound judgement to balance innovation with legislative operational and governance requirements.

The Job Description is provided for Further details on this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Systems Thinking Understands the broader impacts of decisions and aligns modernization initiatives with organizational stakeholder and government priorities.

Develop Networks Builds strong relationships and partnerships to support collaboration stakeholder engagement and successful outcomes.

Drive for Results Establishes clear goals manages competing priorities and delivers measurable results while ensuring accountability.

Creative Problem Solving Applies innovation critical thinking and sound judgment to address complex challenges and improve services.

Agility Adapts to changing priorities manages uncertainty effectively and leads others through transformation and change.

Build Collaborative Environments Fosters teamwork inclusion and shared commitment by creating respectful and productive working relationship.

Qualifications

University degree in Business Administration Public Administration Administrative Law or a related field in addition to:

• Minimum six years of progressively responsible related experience
• Significant senior leadership experience leading complex projects organizational change and strategic initiatives.
• Demonstrated experience fostering innovation and continuous improvement.

Equivalency:

Directly related education and experience may be considered on the basis of:

• 1 year of education for 1 year of experience or
• 1 year of experience for 1 year of education

The following will be considered as Assets

• Experience in a quasi-judicial tribunal appeal board or administrative justice environment.
• Knowledge of legislation governance policy development and public-sector operations.
• Experience with digital transformation performance measurement and large-scale change initiatives.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Notes

This position will require some travel.

• One (1) full-time permanent position available. 36.25 hours of work per week Monday to Friday.
• Location: Commerce Place Building 10155-102 Street Edmonton.

Final candidates will be required to undergo a criminal records check (CRC).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what we have to offer:

• Working for the Alberta Public Service.
• Management Employees Pension Plan (MEPP).
• Alberta Public Service Benefit Information.
• Professional learning and development.
• Research Alberta Public Service Careers tool.
• Positive workplace culture and work-life balance.