Director, Strategy & Business Management

You are as unique as your background experience and point of view. Here youll be encouraged empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day youll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life were driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring authentic bold inspiring and impactful.

When you join Sun Life youll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions so you can make a meaningful difference in our Clients lives.

Discover how you can make a difference in the lives of individuals families and communities around the world.

Job Description:

Join Sun Lifes Client Experience Office as a Director Strategy and Transformation where youll drive meaningful change at the intersection of client experience digital innovation and this pivotal role youll shape the strategic direction of critical initiatives that position Sun Life as a client-first digital-first organization. Working directly with senior leadership youll identify opportunities develop transformational strategies and execute initiatives that deliver measurable business impact.

This is an opportunity for an ambitious strategic leader to influence enterprise-wide priorities and advance Sun Lifes competitive position in a rapidly evolving financial services landscape.

What will you do

• Strategic Planning & Development: Partner with leadership to develop the annual strategic plan translating enterprise objectives into clear strategic initiatives and actionable execution plans
• Strategic Analysis & Problem Solving: Conduct in-depth analyses of complex business challenges interpret analytical results generate actionable insights and develop recommendations supported by compelling data and storytelling
• Market & Competitive Intelligence: Deliver priority research and analyses including competitive landscape assessments market trends and strategic opportunities that inform business decisions
• Leadership Communication: Prepare and present formal strategic updates and informal briefings for senior management; facilitate leadership engagement in strategy discussions and recommendation execution
• Stakeholder Partnerships: Build and maintain strong relationships across the Client Experience Office and Sun Life Canadas strategy teams fostering active dialogue and organizational alignment

What do you need to succeed

Essential Qualifications

• 5 years of relevant business experience (insurance or financial services experience preferred)
• 2 years in top-tier management consulting or equivalent corporate strategy experience
• University degree in business or related discipline
• Demonstrated experience analyzing and solving complex business problems
• Excellent oral and written communication presentation and interpersonal skills
• Strong stakeholder management ability with proven relationship-building track record
• Results-oriented project management skills with ability to prioritize organize and deliver on aggressive timelines with meticulous attention to detail
• Proficiency in Microsoft Office suite (Excel PowerPoint Word)

Preferred Capabilities

• Digital data and AI literacy with ability to translate emerging capabilities into business outcomes
• MBA qualification
• AI or emerging technology experience

Whats in it for you

• A competitive salary and bonus program based on market scale
• A flexible group insurance program starting on your first day of work to meet your needs and those of your family
• Our Share Ownership Program gives you the opportunity to invest in Sun Life while benefiting from employer matching contributions
• Our unique Sabbatical Program gives you the opportunity to take up to 6 weeks off every five years.
• We are proud to be included in Great Place to Works 2026 list of Canadas Best Workplaces.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other addition to Base Pay eligible Sun Life employees participate in various incentive plans payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business our Clients and you.

We may use artificial intelligence to support candidate sourcing screening interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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