Enter a job title or keyword

Director Security & Resiliency (Ontario)

Metro

Job Location:

Toronto - Canada

Yearly Salary: $ 108480 - 149160

Posted: 11 July 2026 (30+ days ago)

Application Deadline: 8 October 2026

Vacancies: 1 Vacancy

Job Summary

Position Title:Director Security & Resiliency (Ontario)

Requisition ID:48221

Career Group (ADSP):Administrative

Division:Nat - Ressources humaines ()

Department:Human Resources

WorkLocation:METRO ON - 5559 DUNDAS STREET W (#A-DUND)

Province:Canada : Ontario

Position Type:Permanent

The typical salary range for this position is $108480.00 - $149160.00 annually. The base salary offered will be determined based on the candidates job-related knowledge skills education experience and internal equity considerations.

Reporting to the Senior Director Enterprise Security & Resilience the Director Retail Crime leads loss prevention fraud investigations and asset protection across Metros retail operations. The role drives strategy execution based on risk ensures compliance and acts as a key partner to banners operations and external stakeholders.

KEY / MAIN RESPONSIBILITIES:

Lead the team responsible for loss prevention investigations fraud and physical security technologies
Develop and execute loss prevention and asset protection strategies and programs
Ensure compliance with regulatory contractual and internal requirements
Oversee investigations complaints and security incidents and define action plans
Monitor risks threats and crime trends and drive continuous improvement initiatives
Define KPIs and track program performance
Establish and manage OPEX and CAPEX budgets related to security and protection programs
Partner with retail operations across Quebec and Ontario
Collaborate with internal and external stakeholders (vendors industry law enforcement)
Coach develop and lead the team

QUALIFICATIONS:

Bilingual (French/English) required
Bachelors degree required; Masters an asset
10 years of experience in security loss prevention or fraud
5 years of leadership experience
Strong expertise in loss prevention and security technologies
Budget management experience (OPEX / CAPEX)
Strong leadership influence communication and adaptability

Strong Relationship building skills:
- Internal: Security & Resilience Operations IT Finance HR Banner leadership
- External: Vendors industry partners law enforcement

The responsibilities and relationships assigned to this role may change as is necessary to achieve Metros business objectives.

Disclosure on Use of Artifical Intelligence in Recruitment: At METRO we are commited to transparency and fairness in our hiring compliance with Ontarios Employment Standards Act (Bill 149) we disclose that METRO and certain third-party job boards we use incorporate artificial intelligence (AI) technology to assist in screening assessing or selecting applicants for positions. The use of AI helps us efficiently review the large volume of applications we receive ensuring that every candidates profile is considered promptly and consistently. This technology supports our goal of providing an equitable and streamlined recruitment experience for all applicants. While AI tools support our recruitment procedures all decisions throughout the process are made exclusively by METROs Talent Acquisition team or METRO employees. At no stage does AI determine recruitment outcomes.

METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values respects and relies on the diversity of backgrounds experiences and points of view because it allows us to innovate make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team.

We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you.

Please note that we will only contact those whose applications are selected.

We respectfully request that agencies do not contact us or send us unsolicited applications.

Required Experience:

Director

Apply Now