Director of Operations & Human Resources

Location: Vancouver BC
Job Type: Full-Time
Salary: $130000$175000 annually

Our client a highly regarded boutique law firm in downtown Vancouver is seeking an experienced Director of Operations & Human Resources to oversee the firms day-to-day business operations and support its continued growth.

This is a senior leadership opportunity for an accomplished professional who can effectively balance strategic initiatives with hands-on operational leadership. Working closely with the firms Partners lawyers and staff the Director will play an integral role in ensuring the organization operates efficiently and effectively while supporting its broader strategic objectives.

The position offers significant responsibility across firm operations human resources financial management facilities technology marketing and strategic initiatives.

• Oversee day-to-day operational and administrative functions and the effective delivery of support services.
• Develop implement and maintain policies procedures and systems that support an efficient and well-structured organization.
• Participate in management partnership and staff meetings committees and firm-wide initiatives.
• Support the Partners with the development and implementation of the firms vision and strategic plan.
• Prepare and coordinate operational and management-level reporting including information related to salaries performance reviews and billing rates.
• Lead and support special projects and strategic initiatives as required.
• Handle sensitive financial personnel and organizational matters with a high degree of confidentiality and discretion.

• Oversee recruitment onboarding training professional development and retention of staff.
• Coordinate staff and associate performance reviews and support career development promotions and succession planning.
• Manage employee relations matters including counselling discipline and performance concerns in collaboration with appropriate leadership and HR resources.
• Oversee salary payroll and benefits administration.
• Maintain appropriate personnel records and manage vacation sick leave and overtime records.
• Coordinate staffing coverage and resource allocation during employee absences.

• Provide leadership and oversight to the accounting function working collaboratively with the firms accounting leadership and financial personnel.
• Monitor financial performance and provide reporting and analysis to support informed decision-making.

• Oversee the general operation and management of the firms premises office services furnishings and equipment.
• Support space planning office design renovations and leasing matters.
• Liaise with landlords contractors architects designers and other external service providers as required.
• Manage vendor relationships negotiations and recommendations regarding service providers.
• Assist with annual insurance reviews and renewals.

• Collaborate with IT leadership to ensure the firms technology systems and infrastructure effectively support business operations.
• Assist with software and hardware implementations and upgrades.
• Help coordinate appropriate technology and systems training for lawyers and staff.

• Assist with marketing and business development initiatives including coordination and oversight of website content and firm communications.
• Coordinate firm social activities client events and other functions.

The ideal candidate will bring:

• A minimum of 7 years of management and operations experience preferably within a professional services environment.
• Previous law firm management or operations experience is strongly preferred.
• Demonstrated experience overseeing multiple business functions including operations human resources finance facilities and administration.
• Strong leadership organizational communication and problem-solving skills.
• Sound judgment and the ability to handle confidential and sensitive matters with discretion.
• Experience working collaboratively with senior leadership and managing competing priorities in a busy professional environment.
• Experience with law firm practice management accounting document management or other professional-services technology systems is an asset.
• Familiarity with PCLaw NetDocuments and ADP TeamPay would be considered an asset.

The anticipated salary range for this position is $130000$175000 annually with compensation dependent on the successful candidates knowledge skills and experience as well as internal and market considerations.

The firm also offers a comprehensive benefits package that includes:

• Extended health and dental coverage
• Out-of-country coverage
• Life and AD&D insurance
• Health spending account
• Vacation personal days and sick days
• RRSP matching program
• Year-end bonus opportunities

Arlyn Recruiting collaborates with leading law firms across Canada to help candidates secure opportunities aligned with their education skills and career ambitions. Submit your application through the Arlyn Recruiting website or email your resume directly to

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Required Experience:

Director