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Director of Marketing and Communications

Cglcc

Job Location:

Toronto - Canada

Monthly Salary: $ 85000 - 105000

Posted: 27 May 2026 (30+ days ago)

Application Deadline: 24 August 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Director of Marketing and Communications

Position Type: Permanent Full-Time

Location:Toronto ON (Hybrid); Ottawa ON; or Vancouver BC;

Join the Canadian Queer Chamber of Commerce (CQCC) in championing the economic empowerment of 2SLGBTQI businesses across Canada.

Established in 2003 the Canadian Queer Chamber of Commerce is a trusted partner linking 2SLGBTQI businesses in Canada to the wider business community. The CQCC fosters economic growth by supporting and nurturing 2SLGBTQI businesses entrepreneurs students and allies and by helping Canadas corporate bodies connect with the 2SLGBTQI business community. A leader in inclusive procurement the CQCC is also the certifying body in Canada for 2SLGBTQI businesses.

About the Role

The Director of Communications reporting directly to the COOis responsible fordirecting all marketing & communications activities of the CQCC. The role is proactive ensuring continual improvement and regular internal and external engagement activities that raise awareness of and interest in CQCC.

The roles purpose is to:

Execute the Marketing & Communications strategy as aligned with CQCCs overarching strategy;
Lead the strategy and oversee the day-to-day operations of the Marketing & Communications department carrying responsibility for growing the reach and awareness of CQCC;
Direct and supervise all Marketing &Communicationsactivities to meet organizational targets from forecasting and budgeting to the production and execution of business plans which align with CQCCs strategic priorities and inform the Chambers Marketing & Communications operations;
Serve as a key champion of the CQCC culture ensuring all Marketing & Communications policies and procedures are implemented in a way that embodies the Chambers mission and values; and
Lead and develop an internal team of direct reports who develop and implement strategies in their respective areas to achieve CQCCs operational goals.

CORE ACCOUNTABILITIES

Marketing & Communications

The Director of Marketing and Communications provides oversight for CQCCs entire range of marketing and communications activities from managing the organizations brand identity to developing and executing public relations strategies and campaigns. Specific duties include but are not limited to:

Manage and oversee all marketing and communications strategies ensuring all CQCC communication materials are developed with anti-oppressive and equity-centred principles and accessible and inclusive practices;
Directly respondsolveand provide advice to daily operational issues related to the Marketing & Communications department;
Createrefineand oversee the implementation of marketing and communications practicesplansand procedures; interpretassistand advise employees and leadersregardingthe application of Marketing & Communications services and strategies;

Managing Relationships

The Director of Marketing and Communications builds and manages working relationships with CQCCs internal and external partners helping these partnersaccomplishtheir programobjectivesand contribute to CQCCs strategic goals:

Build andmaintaineffective working relationships with internal partners in the execution of Marketing & Communications activities and initiatives;
Maintain rapport with internal and external partners and team members to exchange or gather information toassistin high-level Marketing & Communications planning and day-to-day decision making;
Build andmaintainopen and effective communication with vendors and suppliers ensuring accountabilities are clarified and service agreements are effectively implemented; and
Provide effective leadership to direct reports across marketing and communications functions towards engaging job performance and achievement of their individual program targets providing them with the necessary resourcescoachingand support.

Problem Solving & Ownership

The Director of Marketing and Communications analyzes and solves problems and addresses day-to-day issues to ensure smooth and efficient operations helpestablisha supportive and empowering work environment and contribute to the accomplishment of CQCC programobjectives:

Develop andidentifycontinuous improvement of all key Marketing & Communications processes toattainhigh effectiveness and efficiency;
Monitor and survey marketing and communications trends emerging technologiesissuesand approaches in the non-profit industry to proactively innovate and drive continuous improvement; and
Collaborate with Senior Leadership in the budgeting and development of CQCC Marketing &Communications plans andprovide coaching and support to direct reports in the development of their business plan specific to their roles.

CQCC & Personal Advocacy

The Director of Marketing and Communications demonstratespersonal leadership to fulfill the expectations of the role by taking ownership to personal development andassistin the development of others guided by a strong commitment to the CQCC mission and strategic direction:

Ensure alignment of all Marketing & Communications processes and initiatives to the strategic direction of the CQCC;
Manifest engagement to CQCCs goals strategies and values in the day-to-day behaviours and administration of these processes and initiatives;
Seek performance input from CQCC CEO COO and other CQCC team members toidentifyown performance gaps and inform personal development plan; and
Provide leadershipfeedbackand guidance to direct reports ensuring they continue to be advocates of the CQCC in the performance of their job.

DESIRED COMPETENCIES & EXPERIENCE

Education:

Bachelors degree in communications Marketing or related field or equivalent experience

Skills & Experience:

Proven experience in senior Marketing & Communications leadership
Proven experience leading marketing and communications within a small-to-medium-sized organization including setting proactive communications and public relations strategies and monitoring measuring and improving performance
Exceptional communication and relationship building skills with an ability to prioritize negotiate and to work with a variety of internal and external partners; highly developed presentation skills verbal and written
Keen research analytical organizational andproblem-solvingskills which support and enable sound planning and decision-making
Proficient in technology skills using program management software Microsoft OfficeSuiteand CQCC administration tools (SharePoint Power BI Dynamics Teams Canva)
Strong leadership skills with experience in leading ageographically-dispersedteam that includes managers
Demonstrated integrity credibility and dedication to the organizations mission and strategic direction
Previousexperience working in a not-for-profit environment is preferred
Experience working with the 2SLGBTQI community is considered an asset

Competencies:

SERVICE FOCUS strong commitment to meet or exceed the expectations and requirements of internal and external stakeholders
RELATIONSHIP BUILDING & APPROACHABILITY possessesthe ability to connect with others make people comfortable and feel accepted and easily build rapport whilemaintainingprofessionalism and celebrating diversity
ORGANIZATION excellence in effectively managing time by breaking work into manageable tasksidentifyingand focusing on priorities and accessing the necessary resources to get the job done; able toassistmultiple team members at one time with various tasks; has the adaptability and flexibility to adjust priorities
ACTING WITH INTEGRITY -demonstratedability to executedeliverand follow through on key activities and commitments while staying honestopenand trusting; strong attention to detail tosubmitwork or send communications without error; able to handle sensitive information
COMMUNICATING EFFECTIVELY ability to exchange verbal and written information with varied audiences ensuring mutual understanding of ideas and issues
CONTRIBUTING to ORGANIZATIONAL EXCELLENCE finding new and better ways of working by applying learningfeedbackand experience; able to work independently AND with the team.
FLUENCY in French and English is a requirement for this role

Terms

This is a hybrid full-time position based out of CQCCs head office in Toronto ON or Montreal QC. Regular travel to events within the GTA and across Canada is required. Remote candidates based in Ottawa or Vancouver may be considered provided they can meet regular travel expectations and attend in-person meetings events and organizational commitments as required.

Compensation

Salary will be based on skills and experience within the annual earnings range of $85000 to $105000. Additional benefits round out the compensation package including group benefit plan coverage annual vacation and a generous public holiday schedule including paid time off between Christmas Day and New Years Day.

Applications

Applicationswill be reviewed on a rolling basis until the position is filled.

The CQCC strives to foster an inclusive workforce and is committed to applying principles of equity throughout the recruitment and hiring process. Members from equity-deserving groups are especially encouraged to apply and to self-identify. All qualified applicants will be considered. If you require accommodations for any part of the recruitment and hiring process please contact Human Resources at

Required Experience:

Director

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