Director of Care (Quality) Temporary Full Time Peterborough

• Advocate for resident safety and continuous quality improvement.
• Achieve high resident and family engagement (Experience Survey Results).
• Meet or exceed all quality and clinical indicators through effective program execution.
• Foster a positive culture increasing employee engagement year over year.
• Ensure compliance with regulatory requirements care plans and organizational standards.

• Cultivate: Lead the care team provide day-to-day guidance and foster a collaborative accountable high-performing environment focused on retention and engagement.
• Train: Ensure staff education competency and ongoing professional development.
• Financial Stewardship: Manage staffing levels aligned with care models and legislated hours; support budgeting and variance analysis.
• Comply: Ensure adherence to healthcare regulations licensing accreditation and labour standards; oversee investigations and action planning.
• Risk Management: Identify and mitigate clinical risks; ensure timely response to critical incidents.
• Customer Service: Respond to feedback from residents families vendors and staff with empathy and accountability.
• Resident Care: Oversee assessment and care planning ensuring individualized and preference-based care.
• Collaborate: Work with leadership staff residents and families to optimize care delivery.
• Improve: Implement quality improvement initiatives to enhance safety wellness and satisfaction.
• Strategic Planning: Develop operational plans for clinical services and staffing aligned with home priorities.
• Community Partnerships: Engage vendors and collaborate with community health partners.
• Values Alignment: Uphold the organizations Mission Vision Values and ethical standards.

• Bachelors degree in Nursing (Masters preferred).
• Current and unrestricted RN registration with the applicable provincial licensing body.
• Minimum 5 years of nursing experience including 2 years in a leadership role in long-term care or healthcare.
• Strong knowledge of long-term care regulations and best practices.
• Proven leadership communication and interpersonal skills.
• Ability to collaborate effectively with interdisciplinary teams.
• Demonstrated success in quality improvement initiatives and achieving positive outcomes.
• Proficiency with electronic health records (EHR) and related technology.

• Business Knowledge
• Industry/Regulatory Knowledge
• Program Administration
• People Management
• Customer Service
• Priority Management

• Strategy Development: Aligns priorities with organizational goals.
• Results Driven: Takes ownership and delivers high-quality outcomes.
• Collaboration: Builds strong effective team relationships.
• Communication: Listens actively and communicates respectfully.
• Problem Solving: Proactively addresses challenges beyond defined roles.
• Team Building: Develops individuals through coaching and feedback.
• Continuous Improvement: Uses data to drive performance and improvements.

• Ongoing mentorship and professional development opportunities
• Career advancement within the organization
• Meaningful and rewarding work experience
• Employee Family Assistance Program
• Comprehensive benefits package

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