Director of Care (DOC)
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Job Summary
Job Description
care.
Attain high resident and family engagement as measured through Experience Survey
Results by caring for each person as we would our own family
Consistently meet or exceed all quality and clinical indicators for residents through the
effective execution of required clinical programs.
Foster a positive culture and employee experience driving an increase in overall
employee engagement compared to the previous year.
Ensure adherence to regulatory compliance regarding resident plan of care as well as
organizational standards policies and procedures.
Key Responsibilities:
Cultivate - lead the resident care team providing day-to-day guidance and fostering a
positive work environment that encourages collaboration accountability drives high
performance and ensures retention by delivering an exceptional employee experience.
Train - Ensure that all care staff receive the education required for the effective
performance of their roles and promoting professional development.
Financial stewardship -
the financial management including assisting with budget preparation and variance
analysis of the nursing department
Comply - Monitor and ensure compliance with all healthcare regulations licensing
requirements accreditation standards and labour and employment standards including
timely investigations and consistent action planning.
Risk Management - Identify and manage resident issues as they arise and ensure
clinical risks are mitigated and immediate action taken on critical incidents in keeping
with regulatory requirements.
Customer Service - By employing the customer service mindset accept and respond
to feedback (complaints recognition or suggestions) from residents families
vendors and team members with acknowledgement and empathy.
Resident Care - Oversee resident assessment and care planning processes ensuring
personalized care plans are developed and implemented based on resident
preferences.
Collaborate - Participate actively and collaborate with the leadership team and liaise
with care staff residents and families to deliver and optimize resident care.
Improve - Implement quality improvement initiatives to enhance resident safety
wellness and satisfaction because we are relentless in our efforts to improve.
Strategic planning in support of the home level strategic priorities develop the
operational plans with respect to clinical operations and staffing which support and
enhance resident care.
Community partnership - engage with vendors on quality initiatives and training
requirements collaborate with community health partners for the betterment of
resident care
Values Alignment - Uphold and promote the organizations Mission Vision and Values
and philosophy regarding ethics morality and integrity
Time Type:
Full timeAt Extendicarewevespent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare you become part of a compassionate mission-driven team committed to creating a safe supportive and enriching environment for every resident we serve.
We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills experience education and alignment with the responsibilities of this position.
Base salary is one component of our broader total rewards package. We offer acomprehensive suite of benefitsdesigned to support your health financial well-being and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.
We mayuse artificial intelligence (AI) toolsto support certain stages of the recruitment process such as reviewing applications analyzing resumes or assessing candidate responses. These tools assist our recruitment team butdo notreplace human judgment every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. Ifyou wouldlike more information about how your data is processed please contact us.
Extendicare is committed to fostering an accessible inclusive and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.
Required Experience:
Director
About Company
For nearly 50 years, Extendicare’s qualified and experienced staff has been helping people live better through a commitment to quality care and service that includes skilled nursing care, home health care, retirement living, and management and consulting services. We are proud to be ... View more
