Director of AI and Innovation

This a strategic leadership opportunity to shape and drive the AI and innovation agenda for Actuarial Capital and Reinsurance IT.

The Director of AI and Innovation will play a key role in modernizing our actuarial and capital platforms applying advanced analytics and AI to improve decision-making risk management and operational efficiency.

This role will partner closely with business and technology leaders globally to turn ideas into scalable compliant solutions that deliver measurable value. The successful candidate will gain visibility across senior leadership lead a high-impact portfolio of initiatives and help define how AI is used across a complex global insurance organization.

Position Responsibilities:

• Define and own the AI and innovation strategy for Actuarial Capital and Reinsurance IT aligned with enterprise data technology and business priorities.
• Identify prioritize and deliver a portfolio of AI ML and advanced analytics use cases (e.g. pricing capital optimization reserving reinsurance) in partnership with Actuarial Risk and Finance stakeholders.
• Lead cross-functional teams (business data architecture engineering and vendors) to design build and scale AI solutions and platforms using data as a product and modern engineering practices.
• Establish and champion standards guardrails and best practices for responsible AI model governance data quality and integration with actuarial systems.
• Drive change management adoption and value realization including communication training and measurable outcome tracking for AI-enabled capabilities.

Required Qualifications:

• 10 years of progressive experience in data analytics actuarial technology or related fields within financial services or insurance.
• 5 years of hands-on experience leading AI/ML advanced analytics or data platform initiatives (e.g. cloud model lifecycle management) from concept to production.
• Bachelors degree in computer science Data Science Engineering Mathematics Actuarial Science or a related discipline.
• Proven experience leading cross-functional teams and delivering complex technology projects in a matrixed global environment.

Preferred Qualifications:

• Experience working with actuarial capital or reinsurance functions and systems (e.g. GGY/AXIS capital models reinsurance administration platforms).
• Knowledge of cloud platforms and data technologies (e.g. Azure Databricks modern data lakes APIs) and AI/ML frameworks.
• Prior leadership role driving engineering digital transformation or AI strategy in a large enterprise.
• Strong understanding of model risk management data governance and regulatory expectations related to AI and analytics in financial services.
• Graduate degree (e.g. MSc PhD MBA) and/or actuarial designations or credentials (e.g. ASA FSA) are strong assets.

When you join our team:

• Well empower you to learn and grow the career you want.
• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team well support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.