Director, Growth Operations

Position Overview

We are looking for aDirector Growth Operations to build and lead Calians Growth Operations function. This is a unique opportunity to establish the operating framework governance processes reporting and forecasting discipline that will support scalable and predictable growth across the organization. Working closely with Business Development Sales Marketing Finance IT Capture and business unit leaders you will create consistency in how opportunities are managed measured and forecasted while improving visibility into pipeline health commercial performance and revenue outcomes.

The successful candidate will be a driven hands-on leader with vision and the ability to cast influence across a matrixed organization drive adoption of new ways of working and translate growth priorities into measurable business results.

Responsibilities

• Establish and lead an enterprise Growth Operations framework that supports pipeline development sales execution forecasting performance management and commercial governance.
• Create consistent operating rhythms opportunity management practices reporting standards and performance measures across the Growth organization.
• Improve pipeline visibility opportunity progression forecasting accuracy and alignment between sales activity and financial planning.
• Own CRM governance data quality reporting effectiveness workflow optimization and user adoption.
• Develop dashboards and reporting that provide actionable insights into pipeline health commercial performance opportunity progression and forecast reliability.
• Support opportunity qualification capture management account planning stakeholder engagement and long-cycle pursuit activities.
• Partner with Growth Finance Marketing IT and Business Unit leaders to identify and resolve process gaps improve accountability and strengthen commercial execution.
• Monitor pipeline activity identify stalled opportunities and help drive appropriate actions and follow-up.
• Support the adoption of AI automation analytics and productivity tools that improve operational effectiveness and decision-making.
• Lead the ongoing development of the Growth Operations function as it evolves and expands.

Qualifications

• 10 years of progressive experience in Growth Operations Revenue Operations Sales Operations Commercial Operations Business Operations or a related field.
• Demonstrated experience owning forecasting pipeline management sales operating rhythms and commercial performance reporting.
• Strong CRM governance reporting analytics and data management experience.
• Experience building and implementing operational frameworks processes and governance models across multiple teams or business units.
• Strong understanding of how Business Development Sales Marketing Finance and Capture functions work together throughout the customer acquisition lifecycle.
• Experience influencing stakeholders across complex matrixed organizations.
• Strong communication facilitation change leadership and relationship-building skills.
• Experience translating business requirements into scalable processes systems and reporting structures.
• Bachelors degree in Business Commerce Marketing Finance or a related discipline or equivalent experience.
• Experience with long-cycle B2B sales environments capture management government defence aerospace enterprise technology professional services or similarly complex markets is considered an asset.
• Experience with HubSpot Salesforce Microsoft Dynamics or comparable CRM platforms
• Experience with AI-enabled productivity reporting analytics or automation tools is considered an asset.

Additional Requirements

• Ability to work effectively in a remote and highly collaborative environment.
• Ability to travel periodically to Ottawa and other Calian locations as required.
• Must be eligible to obtain and maintain a Canadian Government Level II (Secret) Security Clearance.

Compensation

$160000 to $180000

In addition to base salary this position is eligible for short-term and long-term incentive programs.

Position Type

We have 1 full-time permanent available position.

Job Title: Director Growth Operations
Requisition Number: 2606
Date: September 22 2026
Location 1: Ottawa ON
Remote: Yes
Business Unit: Shared Services
Department: Marketing
Job Type: Full-Time
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