Director, Developer Operations and Experience

About Miovision:

At Miovision were unlocking transportation networks that move you. Our vision and mission is to enable smart fast safe communities that simply flow as we drive the Intelligent Mobility Revolution. Backed by the worlds most advanced traffic AI Miovisions innovations in traffic signal planning and operations are making it possible for cities to improve the transportation experience for drivers cyclists and pedestrians.

Our values drive us. Theyre at the core of everything we do. If they align with yours proceed through the GREEN light!

• All in to win: Were driven by a winning mindset approaching every challenge with intensity clarity and speed.

• One Miovision: We succeed as one team uniting diverse talents building on trust and putting our shared mission before ego.

• Be better every day: Were committed to continuous growth staying curious building mastery and embracing challenges as learning opportunities.

• Make it happen: We are proactive and results-driven taking ownership acting with urgency and focusing on solutions that deliver real impact.

• Earn the customer: We are deeply customer-centric focused on earning our customers partnership every day by delivering exceptional experiences that drive their success.

Position Summary:
At Miovision we are on a mission to cities that simply flow safely and order to keep the worlds traffic flowing our internal systems need to be just as seamless. We are looking for a Director Developer Operations and Experience to act as our primary architect of internal flow.

The Developer Experience (DevExp) organization is a core part of Miovisions Transformation Delivery & Technology (TDT) department responsible for building and operating Miovisions Internal Developer Platform and Agentic SDLC. This platform enables engineers solution engineers QA and other technical and semi-technical users to build test deploy operate and evolve software quickly safely and with confidence.

As the Director Developer Operations and Experience you will lead a small team of DevOps Engineers and stay close to their day-to-day work while also steering the evolution from a traditional DevOps function into a modern Developer Experience and Platform Engineering organization. This role owns the strategy architecture and execution of the internal developer platform CI/CD cloud foundations observability and developer tooling while also pioneering how AI and agent-first pipelines are embedded into the software development lifecycle.

This is a hands-on leadership role. You will build and lead a team coach deeply and regularly roll up your sleeves alongside engineers. At Miovision everyone is a builder and this role exists to ensure that building is fast intuitive secure and increasingly AI-native while maintaining deep accountability for reliability security and production operations.

Please note: We love collaborating in person. This is a hybrid opportunity with about one day a week spent at our Kitchener HQ. If youre outside the local commuting area but think youre a perfect match we still want to hear from you however priority will be given to those who can meet this on-site requirement.

Objectives and Responsibilities:

Operational Excellence & Reliability

• Own platform and infrastructure uptime; establish SLOs and reliability governance.

• Drive DORA metric improvements.

• Standardize incident response and operational maturity.

• Ensure secure compliant and auditable production operations.

• Own production system health and availability with Engineering/Architecture.

• Establish a service maturity model (reliability security observability CI/CD AI-readiness).

• Enforce secure coding standards and Quality Gates across all repositories.

Lead DevOps Developer Experience Transformation

• Evolve DevOps to a modern platform-engineered AI-enabled Developer Experience organization while maintaining reliability and security accountability.

• Shift focus to enabling all contributors (including QA solution engineering) as builders.

• Introduce platform-as-product operating models with roadmaps feedback and metrics.

Accelerate Onboarding Wayfinding and Productivity

• Radically reduce developer/contributor onboarding time.

• Improve wayfinding via standards templates and conventions.

• Standardize repository structure and build/deploy patterns for AI workflows security and predictability.

Embed AI Across the SDLC

• Drive AI adoption across engineering roles.

• Design AI-driven capabilities: automated code review test generation incident analysis anomaly detection and remediation.

• Translate emerging agentic tooling into internal capabilities.

• Ensure AI and agent-driven workflows operate within secure monitored and policy-bound environments.

• Embed guardrails to protect proprietary code customer data and infrastructure secrets.

Own CI/CD Cloud Foundations and Observability

• Own CI/CD platforms deployment automation and infrastructure-as-code standards.

• Define and enforce reliability and quality while enforcing container hardening image provenance validation and runtime protections.

• Standardize on-call models incident response escalation and post-incident learning.

• Automate runbooks and operational workflows.

• Partner on AWS usage cloud patterns cost efficiency and observability standards.

• Own platform reliability performance cost governance and operability templates.

Ideal Profile:

• 10 years of experience in Developer Operations Developer Experience Platform Engineering or related domains.

• Prior experience as a people leader leading DevOps and/or Developer Experience teams.

• Strong background in cloud platforms (AWS) and cloud-native architecture.

• Deep understanding of CI/CD GitOps and infrastructure-as-code.

• Hands-on experience with container platforms (Kubernetes Docker).

• Experience scaling DevOps/Platform Engineering across multi-team multi-product environments.

• Experience operating mission-critical production systems.

• Strong systems thinking and architectural judgment.

• Excellent communication leadership and coaching skills.

• Proven ability to build relationships and influence stakeholders across multiple business units.

Technical Knowledge:

• AWS (compute networking storage identity)

• Kubernetes Docker

• Terraform

• GitLab ArgoCD

• Observability stacks (Datadog OpenTelemetry Grafana)

• Software development in one or more of Java Python Node

• Familiarity with Snowflake and modern data pipelines

• AI-assisted development tools and emerging agentic frameworks

This posting is for an actual vacancy.

Your Rewards & Well-being:
We invest in our team with benefits designed for modern life and true work-life balance.

• Comprehensive Coverage: Your well-being is covered from day one with comprehensive health benefits 24/7 virtual healthcare access and dedicated wellness programs.

• Financial Future: Build for tomorrow with our RRSP/401K Matching Plan and share in the companys success through our Variable Incentive Plan.

• Time to Recharge: Truly unplug with our unique Mio-Days and flexible vacation policy.

• Work & Life Support: We support you with flexible work options an internet subsidy a remote work allowance and enhanced leave for new parents.

Sound like your next adventure Apply now and lets start building together!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion colour national origin gender sexual orientation age marital status veteran status or disability status. Please indicate if you require accommodation on your application and our team will work with you to meet your accessibility needs.

Miovision may use artificial intelligence (AI) to assist in the hiring process for tasks such as helping to identify qualified candidates taking meeting notes creating summaries and streamlining administrative work. These tools are one of several factors considered in the hiring process and do not replace human judgement. We do not use AI to make any final hiring or interview decisions.

PLEASE BE AWARE OF FRAUD: Applicants interested in applying for roles at Miovision should apply directly via the details provided on our careers page. We communicate directly with applicants and will not request banking information payment or fees during any point of the recruitment process. We do not conduct interviews via text message. If you suspect that a third party is impersonating Miovision or requesting payment for recruitment on behalf of Miovision please alert us via

To all recruitment agencies: Miovision does not accept agency solicitation or resumes. Please do not forward resumes to our HR alias e-mail address to any Miovision employee or to other Miovision e-mail addresses. Miovision will not pay any fees related to unsolicited resumes.

Required Experience:

Director