Director, Commercial Decision Science Business Intelligence, AI & Advanced Analytics
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Job Summary
Req Id:431620
Connection is everything. It drives us to innovate explore and stay close to what matters to us most. At Bell were building a more connected future through world-class networks AI-powered solutions and digital experiences that elevate how people live work and play every day.
We believe in empowering people. Thats why we equip our teams with cutting-edge technology AI tools and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact If youre inspired by innovation that advances how people connect and transforms whats possible you belong on #TeamBell.
On the Bell Business Markets team youll be a vital part of making innovation happen for enterprise-scale customers. Youll deliver advanced solutions in areas such as IoT Mobility/5G Cloud Cyber Security Voice Collaboration & Contact Centre and Internet & Private Networks.
At Bell your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.
Summary
The Director Commercial Decision Science will lead the evolution of Business Intelligence into a modern AI-enabled decision science capability for Bell Business Markets. This role will establish the commercial analytics predictive modelling KPI governance and decision-support capabilities required to improve revenue growth margin performance customer retention sales effectiveness and executive at the intersection of commercial strategy advanced analytics AI/ML and business intelligence the Director will lead a multidisciplinary team of BI professionals analysts and data scientists to deliver trusted insights predictive models recommendations and performance frameworks that guide decisions across Marketing Sales Pricing Product Finance AI and Customer Retention.
Key Responsibilities
Establish and govern the enterprise commercial KPI framework and modern decision-support tools to guide commercial strategy across Bell Business Markets.
Lead the development adoption and governance of predictive and prescriptive models including customer acquisition churn pricing optimization and customer lifetime value.
Drive revenue growth and margin optimization initiatives by measuring pricing elasticity and evaluating commercial investment returns.
Partner with cross-functional leadership in AI Marketing Sales Pricing and Product to build consensus on metrics and ensure trusted consistent enterprise definitions to drive adoption.
Direct and scale a multidisciplinary team of data scientists business intelligence professionals and analysts fostering a culture of continuous learning and business impact.
Transform traditional business intelligence reporting into an AI-powered capability offering next-best-action recommendations and prescriptive insights.
Deliver actionable customer market and competitive intelligence to identify growth opportunities across various customer segments and industry verticals.
Support strategic planning and executive decision-making with robust analytical models business cases and long-range forecasting.
Critical Qualifications
Bachelors or Masters degree in a highly quantitative field such as Data Science Statistics Mathematics Economics Computer Science or Business Analytics.
Minimum of 8 to 10 years of progressive experience in business intelligence decision science or advanced analytics preferably within a B2B telecom or technology sector.
Proven track record of leading mentoring and developing multidisciplinary teams of data scientists data analysts and BI engineers.
Deep expertise in building and deploying predictive and prescriptive analytical models customer segmentation churn prevention and pricing optimization frameworks.
Strong familiarity with advanced analytics technologies including AI/ML frameworks SQL Python R and modern BI platforms such as Tableau Power BI or MicroStrategy.
Familiarity with data governance semantic layers metric definitions responsible AI and model lifecycle management.
Demonstrated ability to translate complex data and quantitative models into clear actionable commercial strategies for executive leadership.
Experience building analytics products or decision-support capabilities that are adopted by business users not just creating reports or models.
Demonstrated ability to influence senior stakeholders and create decision alignment where data business judgment and trade-offs intersect.
Ability to translate analytical outputs into executive narratives business cases investment choices and operational action plans.
What Success Looks Like
Transform BI from a reporting organization into a strategic decision science capability.
Establish a single source of truth for commercial performance.
Improve speed and quality of executive decision-making.
Increase revenue growth and margin expansion through data-driven decision support.
Enable AI-powered insights and next-best-action recommendations.
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status:Regular - Full Time
Job Location: Canada : Ontario : Toronto
Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 08/06/2026
For work arrangements that are Hybrid successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy positive and thriving workplace. As part of our team youll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us youll be eligible for medical dental vision and mental health benefits that you can tailor to your specific needs. Plus as a Bell team member youll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued respected supported and that they belong.
Bell is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect use and disclose your personal information.
Created: CanadaON Toronto
Bellone of Canadas Top 100 Employers.
Required Experience:
Director
About Company
Canada’s largest communications company, BCE leads the industry in providing advanced broadband communications networks and services to consumers and business customers across the country.
