Director, Canadian Reinsurance Operations
Job Summary
The Director Canadian Reinsurance Operations is accountable for the management of Reinsurance Operations strategy development and execution of plans to meet the business needs for the increasing growth of reinsurance arrangements. These strategies will enhance process engineering and operational efficiency in order to manage risk and increase the organizations effectiveness and ensure consistent high quality service delivery while also delivering increased insight into all aspects of our reinsurance portfolio.
Position Responsibilities:
Strategic Thinking: Participate as part of the Group Reinsurance Management Team responsible for strategic planning and leadership; identify opportunities for the business to further its goals. Contribute to the strategic direction for the business especially as it relates to Operations. Participate in key decisions on major projects and initiatives with business unit wide impact.
People Leadership: Effectively use strong communication skills to translate Segment business strategy into workable plans/projects for Reinsurance Operations. Lead motivate and develop teams within Reinsurance Operations. Set clear objectives for direct reports to attain business goals. Play influential role in leading an operational team in growth and in driving change while working in a complex and changing environment. Lead and develop a customer centric culture by attracting and developing high performance employees and providing career growth opportunities in the area. Liaise with other Senior Management in Manulife Canada to align goals with business strategy.
Business Acumen: Proactively establishes and implements quality and productivity initiatives for continuous improvement. Delivers and executes large-scale projects which will transform business processing and Reinsurance Operations within Group Finance and Actuarial. Provide business direction and planning to prioritize the development and maintenance of administration systems and other support technologies. Develop and implement programs and benchmarks to measure quality and productivity within Reinsurance Operations processes.
Personal Effectiveness: Demonstrates strong achievement orientation and looks for continuous ways to improve continually pushing for results looking for new ways to increase operational effectiveness value-added insights and motivate surrounding teams. Ability to lead in ambiguous high-pressured environments providing guidance and showing resilience in the rapid pace of change. Strong and practical risk taker focused on continuous self development.
Required Qualifications:
Strategic orientation
Ability to interact with numerous other areas and Senior Management on key business issues as well as demonstrate strong managementskills in the areas of leadership staff development team building and organizational management
Strong presentation facilitation communication skill
Excellent understanding of the life insurance and reinsurance with the ability to translate external issues and trends to internal business strategy
Operationally focused and results-oriented
Strong change management and communication skills
Strong analytical and problem-solving capability
Preferred Qualifications:
Superior influencing and negotiation skills
Ability to adhere to high ethical standards while maintaining/promoting a positive work environment
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
#LI-Hybrid
The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Toronto OntarioWorking Arrangement
Salary range is expected to be between
$125100.00 CAD - $175100.00 CADEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.
Required Experience:
Director
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.