Director and Team Lead, Third-Party Residential Underwriting BMBE

We are hiring a Director and Team Lead Third-Party Residential Underwriting BMBE!Reporting To:Assistant Vice President Third-Party Residential Underwriting BMBEFull-Time/Part- Time:Full-timeSalary Range:$110000-$150000Posting Date:August 11 2026Closing Date:August 18 2026Hours of Work:8:30 a.m. 5:00 :Office Location: 18.7Toronto ONGreat location! Steps away from the main public transit station What we offer:Highly competitive compensation package which includes base salary bonus benefits and career advancement opportunities! *Eligibility for benefits is dependent on the terms of employmentThe Opportunity: The Third Party Residential Underwriting Division as a Division of First National Financial provides underwriting expertise and services on behalf of other financial institutions to the Canadian Mortgage Broker to the Assistant Vice President Third Party Underwriting the Director provides leadership to a management team in meeting the goals of the Division. Residential Underwriting teams consist of Underwriters Associate Mortgage Underwriters and Funders. Under the guidance and leadership of the Vice President the Division is responsible for the assessment of mortgage applications for third party clients in making lending decisions in adherence with the established mortgage underwriting policies and guidelines set by the client. The teams also have responsibility for reviewing required documentation for accuracy completion for closing and advancing funds on approved mortgage applications while maintaining a consistent focus on service excellence. Management Responsibilities:Manage workflow so that established turn-around targets are metReview internal and external auditing results to ensure company guidelines and procedures are properly adhered toImplement appropriate action plans to ensure teams are in compliance with policies and processesCommunicate monthly status reports to the teamControl and manage the branchs underwriting activities adhering to the underwriting guidelinesAnalyze credit and property riskReview approved and rejected applications to assess riskApprove mortgages applications within appropriate assigned limits escalating to the appropriate level as requiredCommunicate policy changes and updates to divisionBuild and maintain broker relationships including escalations and concernsBuild and maintain third party client relationshipCommunicate rate changesDevelop and maintain relationships with brokers to build loyalty to the Third Party Underwriting management meetingsAdheres to policies/procedures to ensure AML requirements are met when applicableComplete special projects as assignedTeam Management Responsibilities:Ensure the team has a solid understanding of clients policies product knowledge and industry standardsProvide direction to team members on policy interpretation/corporate lending guidelinesFacilitate regular team meetings to provide updates on team performance communicating changes in policies and procedures and linking company and department goals to individual performanceEncourage participation and feedback from team leaders on how to continuously improve processesIdentify team and individual performance gaps; communicate performance gaps sets action plans and provide training to improve performanceProvide feedback to team leaders on various quality audit reviewsCoach Managers on performance and customer service expectations providing specific training in key skill areas as necessaryParticipate in the recruitment processSalary administrationConduct annual performance reviews and set performance goals as well as have checkpoint meetings with individuals throughout the year as necessaryThe Requirements Needed:Post-secondary education and/or equivalent work experience requiredPeople management skillscoaching feedback development of individuals and teamsAbility to build and maintain positive relationshipsStrong aptitude forservice excellenceAbility to manage and resolve conflictStrong communication skillsboth written and verbalStrong analytical skillsOrganizational and time management skillsPositive team player with desire and ability to mentor othersEffective problem solving and decision making skillsFully competent in working with basic pc software and working knowledge of the suite of Microsoft office productsAbility to manage pressure in an environment of high volume processing with tight turnaround timesIn accordance with the FSRA if a successful candidate is not already licensed upon starting with First National they will be registered for the applicable educational courses and upon successful completion of the exam First National will register them with FSRA to complete the licensing Environment and Physical Demands Analysis:Office environmentPeriods of high volume with tight timelinesLong periods of stationary position/sittingProlonged periods of repetitive movement (i.e. using a keyboard and mouse)Long periods of time in viewing a computer screenMulti-tasking may include speaking to customers on a telephone call while looking up information on a computer join First NationalCompetitive Compensation Comprehensive benefits program (i.e. Health Spending Account Maternity and Parental Leave Top Up)Extensive training programs to set our employees up for success Modern office environment conducive to collaborationSupportive teamwork culture Opportunities to give back to the communities and work through events focused on a variety of charities Ongoing social events throughout the year The team youll join: Founded in 1988 First National is one of Canadas largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canadas largest commercial mortgage lender. First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners. We would like to thank all applications for their interest in this existing vacancy but only candidates selected for an interview will be contacted. Artificial Intelligence is not used in our recruitment or hiring process for this role. First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race color religion national origin age gender identity physical or mental disability sexual orientation and any other category protected by National supports requests for accommodation from applicants with disabilities; please contact Human Resources at should you need an accommodation at any point in the recruitment process.#FNUWON