Digital Sales Manager North Bay Chrysler

Were not hiring someone to manage leads. Were hiring someone to drive the future of digital automotive retail. Lead the Future of Automotive Retail

North Bay Chrysler is growing and were looking for a driven energeticDigital Sales Managerto lead our online sales operation.
Todays customers begin their buying journey online. Your role is to ensure every lead receives a world-class experience every opportunity is maximized and every customer feels like theyre our only customer.
This is not an entry-level position. Were looking for someone who thrives on performance embraces accountability and wants to build a career with one of Canadas fastest-growing automotive groups.
Your Career Starts Here

At the401 Auto Group we believe our future leaders come from within. This position offers a clear path for growth into senior leadership for the right individual. If youre ambitious results-driven and ready to make an impact well invest in your development provide ongoing mentorship and create opportunities for you to advance your career. We dont just hire employeeswe build leaders.

More Than Lead Management

This is a leadership role.
Youll help shape the future of our dealerships digital sales strategy by working directly with senior leadership to improve customer engagement increase lead conversion streamline processes and identify new opportunities for growth.
Youll have the opportunity to influence how we market communicate and sell vehicles in todays digital marketplace while helping build a best-in-class customer experience from the very first click. If youre someone who enjoys creating new ideas improving processes and making a measurable impact this is the opportunity youve been looking for.

Location: 2635 Trout Lake Rd North Bay ON (Chrysler)
Wage: $100000-$150000 per year

What Youll Be Responsible For As our Digital Sales Manager youll own the customer journey from the very first online inquiry. Your responsibilities include:

• Lead and manage all incoming digital sales leads from AutoTrader dealership websites OEM programs social media Google phone calls live chat and third-party lead providers.
• Respond with speed professionalism and purpose to every customer inquiry.
• Build rapport qualify customer needs and create excitement before customers ever step into the dealership.
• Book confirm and manage appointments while maintaining industry-leading show and closing ratios.
• Partner with the Sales Managers to maximize every opportunity and deliver exceptional customer experiences.
• Maintain accurate CRM activity customer communication and follow-up processes.
• Track and report on KPIs including response times appointment rates show rates closing percentages and lead conversion.
• Develop innovative lead-generation initiatives and work closely with the marketing team to increase digital traffic and engagement.
• Analyze performance metrics and recommend strategies to improve sales customer satisfaction and operational efficiency.
• Help shape the dealerships digital retail strategy and customer journey.

What Success Looks Like The successful candidate will:

• Respond to every lead with urgency.
• Deliver an exceptional customer experience from first contact to delivery.
• Consistently exceed appointment show rate and sales conversion targets.
• Take ownership of dealership digital performance.
• Be highly organized accountable and process-driven.
• Continuously seek opportunities to improve results and customer experience.
• Lead by example and become a trusted resource for the sales team.
• Treat every lead as the beginning of a lifelong customer relationship.

What Were Looking For

• Automotive dealership experience is strongly preferred.
• Experience using dealership CRM platforms such as Dabadu VinSolutions DealerSocket or similar.
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Competitive self-motivated and goal-oriented.
• Comfortable working in a fast-paced high-volume environment.
• Passion for customer service technology and continuous improvement.
• A leader who enjoys solving problems building processes and driving measurable results.

Why Join North Bay Chrysler As part of the401 Auto Group youll join one of Canadas fastest-growing automotive organizationsbuilt on innovation accountability and a commitment to developing exceptional people. We offer:

• Competitive salary plus performance-based bonus structure.
• Comprehensive health and dental benefits.
• Ongoing training mentorship and leadership development.
• Opportunities for advancement throughout the 401 Auto Group.
• A modern technology-driven work environment.
• A culture that rewards initiative performance and teamwork.

Ready to Build Something Bigger If youre looking for more than just a jobif you want to influence strategy embrace innovation lead change and build a long-term career with a company that believes in promoting from withinwe want to hear from you. Apply today and become the driving force behind the future of digital sales at North Bay Chrysler.

The 401 Group of Companies is proud to be recognized as one of Canadas fastest growing Elite Business Management Groups offering a full line of automotive recreational vehicle powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge Ontario. Our brands include but arent limited to Kia Mitsubishi Volkswagen Hyundai Subaru Honda Nissan Toyota Chrysler Jeep Dodge Ram Buick GMC Yamaha 401 Auto Financing CampMart and Grand River Boats.

If you have a growth mindset like us wed love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless!

This posting reflects a current and active opening.

#INDCOM

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation please contact HR or

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications we receive we are unable to confirm the receipt of individual applications or resumes.

Required Experience:

Manager