Digital Product Manager

Digital Product Manager

Richmond Hill ON (on-site - 5 days a week)

You will own the product strategy roadmap and performance of Volvo Car Canadas national digital platforms () ensuring a seamless and premium end-to-end customer journey from discovery through to lead generation and conversion. You will operate at the intersection of digital experience commercial performance and technology shaping how Canadian customers engage with Volvo online. This role requires strong collaboration across global and local stakeholders with accountability for translating market needs into impactful product enhancements aligned with Volvos broader digital ecosystem.

• Own the strategy and roadmap for Volvo Car Canadas national website () delivering a premium bilingual (EN/FR) experience and driving customer satisfaction and lead generation.
• Manage and maintain Volvo Cars technology systems that support the brand website content updates (ContentStack and other proprietary systems).
• Develop and manage the end-to-end all model Volvo Cars product and features from strategic planning (functionality testing requirements etc.) to deployment and through iterative enhancements.
• Own and continuously optimize core product KPIs including traffic engagement lead generation and conversion performance.
• Drive the localization strategy for Volvo Cars digital properties partnering with US and global counterparts to deliver innovative and relevant experiences for Canadian customers.
• Partner cross-functionally across all business units to ensure that the website reflects the key priorities for the monthly sales cycles quarterly initiatives and overall annual targets.
• Collaborate with the Web & Commerce Product Manager on retailer website projects to drive seamless experience between Volvo Car Canada ecommerce and Volvo retailer websites.
• Collaborate with external vendors and across all Volvo Cars Canada departments to debug and resolve site errors and issues in a timely manner.
• Partner with key business stakeholders to deliver annual digital vehicle launches and model year changeovers.
• Collaborate with the BI & Analytics lead to set monitor and analyze performance to measure product success (including site tagging) and to inform ongoing prioritization based on impact.
• Identify opportunities to leverage personalization and emerging technologies (including AI)
• Continuously benchmark against competitors and drive innovation in the premium digital experience.

• 5-8 years of experience in digital product management website platforms or website development
• Strong understanding of digital platforms APIs data flows and system integrations with the ability to translate technical concepts into business outcomes. (ContentStack HTML CSS JavaScript Adobe Photoshop Google Analytics 4 Google Tag Manager Google Data Studio Power BI and Regex)
• Confidence in both working independently and collaborating regularly; as well as presenting to broader stakeholders at key milestones
• Experience working with cross-functional teams (engineering marketing analytics business)
• Strong analytical mindset with a focus on data-driven decision-making
• French bilingual written and verbal is strongly preferred