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Desktop Support Specialist – SCCM, Intune, End-User Support & IT Service Management
Job Location:
Monthly Salary:
Experience Required:
Posted:
18 July 2026 (30+ days ago)
Posted:
Application Deadline:
15 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Desktop Support Specialist SCCM Intune End-User Support & IT Service Management
Required Skills and Responsibilities
Certifications such as MCSA and ITIL Foundation are preferred and can enhance the candidates profile.
Experience in service transition.
Knowledge of video conference technology for supporting remote users.
Familiarity with software deployment processes.
Understanding of compliance and process improvement.
Proficiency in Microsoft Enterprise Applications including:
SCCM
Intune
Strong troubleshooting skills to resolve complex desktop issues.
Bilingual communication skills (English and French).
Experience in incident and request management.
Familiarity with asset management processes.
Provide technical support for all end-user devices including:
Desktops
Laptops
Manage incident resolution and request fulfillment queues to ensure timely service.
Conduct testing and inspections of devices to maintain quality standards.
Provide training to users on new installations.
Maintain documentation and asset records to ensure compliance with service agreements.
Required Skills:
Sailpoint
