Data Center Technician
Job Summary
- Manage all installs against aggressive schedules
- Ensure that best practices are adhered to in areas of cabling and documentation. Conforms to TIA-942 and BICSI standards
- Install cable runs patch panels and cross connects. Performs cable lacing as per the Datacenter standards
- Installs provisions tests and maintains DS0 thru OC12 services and equipment in support of network and customer requirements. Diagnoses troubleshoots and repairs customer and network circuits
- Responsible to assist in troubleshooting process and repairs in case of events or equipment failure. Makes recommendations to prevent reoccurrence of such events
- Validates all equipment is in good working condition and follows PM schedules for all equipment such as Generators ATS UPS PDUs Chillers Dry Coolers CRAC CRAH and all related equipment
- Review and approve all facilities maintenance tasks/MOPS as part of change management system
- Coordinate with multiple vendors for work such as preventive maintenances capacity expansion large customer installs etc.
- Registers customers and maintains SAE-16 security controls
- Monitors and responds to security environmental equipment monitoring systems
- Responsible for asset management: process deliveries and replenishes consumables
- Takes readings off of equipment (Electrical and Cooling) and maintains the related reports
- Manage and track capacity of MMR MDF IDF patch panels and cables.
- Maintain detailed site documentation of customer cross-connects and power circuits
- Execute customers support requests ranging from server reboot to complex telecommunication equipment troubleshooting and updates order management system
- Interacts with different organizations customers vendors contractors and building management to provide a high level of customer satisfaction
- Participate in regular facilities audits
- Participate in pre-sales engineering of solutions
- Participate in facilities post incident reviews as required
- Participates in Operational Reviews to insure all metrics are within SLAs
- BICSITechnician Credential Preferred
- Minimum 1-2 years experience in similar critical facilities
- Bachelors degree in Engineering Computer Science or Telecommunication work experience considered in lieu of degree
- Needs to have functional knowledge of Inside Plant (ISP) disciplines; fibre optic and electrical cabling labeling and lacing conforming to Telecom industry standards. Strong technical and mechanical background with experience on the latest generation transport gear critical infrastructure (Generators HVAC systems high-voltage electrical systems DC Power Plants etc.) found in Telecommunications facilities.
- Very good understanding of IT systs including but not limited to servers and network systems
- Knowledge of MSOffice
- Autonomous with team spirit
- Excellent written and verbal communication skills
- Comfortable working in a fast paced 24*7 environment
Benefits:
We offer a competitive benefit package for full-time employees that includes:
Medical dental and vision insurance
Company paid Life Insurance
Health savings account
Accrued Vacation
Company paid holidays
Retirement Plan (RSP) with employer match
Mental Wellness Benefits
Tuition Reimbursement
Long-Term Disability
Employee Assistance Program (EAP)
Employee Recognition Platform
Individual compensation will be commensurate with the candidates experience.
Required Experience:
IC
About Company
Cologix is building the data centers of tomorrow by integrating hyperscale edge capacity with robust interconnection. See our data center solutions here.