Customer Service Associate

Customer Service Associates play a key role in delivering exceptional service by assisting customers with inquiries resolving issues and ensuring a positive shopping experience. This role involves processing transactions accurately and efficiently using our computerized addition the successful candidate will be cross-trained to perform cashier duties providing flexibility and support across the front-end operations.

This position is part-time with the potential for up to full-time hours based on business needs.

• Process customer transactions sales and refunds through cash registers
• Operatescannersand credit card/debit card terminals
• Provideexcellentcustomerservice
• Collect payments and bag purchases for customers
• Keep the checkout area clean and orderly
• Maintain front end department merchandise
• Answering front desk phone and directing calls
• Assist other departments and functions as required
• Able to learn and operate the applicable computer system (D365) used to process orders

• Strongmathematical skillsandbasiccomputer system knowledge
• Ability to work independently in afast-pacedenvironment
• Customersatisfaction-oriented
• Strong communication and time management skills
• Problem solving and decision making
• Experience as a Retail Cashier is an asset
• Ability to handlemoderate physical demands: standing for4 hours liftmedium size merchandise if required up to 50 lbs.
• Ability to work a variable shift schedule including mornings evenings and weekends as per business needs.