Counter Sales

A Typical Day at EMCO:

As a Material Handler and Counter Sales Teammate you will be responsible for answering phone calls and entering customer orders picking packing and shipping customer orders as well as counting verifying receiving and putting away incoming vendor material and customer returns. Attention to detail will ensure the highest level of customer satisfaction. Additional duties will include:

        Follow all Health and Safety rules and legislation while performing job functions

        Load and unload trucks operate forklift and other material handling equipment

Receiving duties include:

        Upon unloading vendor shipments or customer returns obtain the packing slip and verify material received. Note any discrepancies or damaged material

        Print and verify the computer receiving documents and enter material received into the computer system

        Move product to the designated location

        Note all shipping discrepancies on freight carriers Bill of Lading initiate freight claims and forward paperwork to appropriate teammate

Counter Sales duties include:

        Helping and assisting customers who enter the Profit Center

        Answering phone calls emails and in-person questions from customers

        Enter pick and pack sales orders

        Researching and sourcing products as required by customers

        Following up on backordered product with vendors

        Processing warranty and customer returns

Picking packing and shipping duties include:

        Pick material for customer orders counting and comparing items to the shipping documentation

        Assemble material and pack appropriately for pick up or shipment to customer

        Complete documentation for any shipments being delivered via third party carrier or requiring Transportation of Dangerous Goods documentation

        Inform the Supervisor of any inventory discrepancies and damaged/defective material that would impact customer service levels

        Maintain warehouse cleanliness and safety by removing empty cartons metal banding pallets and other debris

        Inform Warehouse Supervisor and/or Profit Centre Manager of any safety issues within the warehouse

Complete all training as required

Perform other tasks as requested by the Profit Centre Manager

Qualifications :

What we are looking for from you:

        Minimum High School Diploma or equivalent Post Secondary preferred

        Relevant warehousing and sales experience

        Strong attention to detail and work ethic

        Positive attitude and a desire for success

        Work well in a team-based environment

        Excellent customer service organizational and communication skills

        Proficient with Microsoft Office

        Ability to lift and move up to 50lbs

Additional Information :

Salary - $41600 - 45760/ annual salary benefits.  

     $20.00/hr - $22.00/hr 

Why Join Our Team

EMCO Corporation is one of Canadas largest integrated wholesale distributors of plumbing HVAC waterworks and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!

In addition we will offer you:

• Great mentors and on-the-job training
• Growth potential with competitive salary benefits and profit sharing
• A career with a solid stable company with strong core values
• Participation in our pension plan with employer contributions
• Work-life balance and flex time

EMCO is an equal opportunity employer and is committed to maintaining a discrimination harassment and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity equity and inclusion in our workplaces. All employment decisions are based on business needs job requirements and individual qualifications without regard to race colour creed place of origin sex sexual orientation gender gender identity gender expression religion family or parental status or any other characteristic protected by the law. We welcome applications from all minority group members women Aboriginal persons persons with disabilities members of sexual minority groups neurodiversity and others who may contribute to the further diversification of ideas.

Remote Work :

No

Employment Type :

Full-time