Coordinator, Volunteer Resources

Education:

• Undergraduate degree in a related field.
• Minimum of three (3) years of experience coordinating volunteer resources preferably in a health care setting.
• Certificate in Volunteer Management or an equivalent combination of education training and experience acceptable to the organization.
• Familiarity with Better Impact is considered an asset.

Skills and Abilities:

• Informed and competent understanding of the Mission Vision Values and ethical framework of Providence Health Care.
• Personal experience as a volunteer.
• Interest and experience working with a varied client population including seniors and individuals who are vulnerable or marginalized.
• Ability to engage effectively and courteously with residents patients volunteers the public and staff.
• Ability to communicate effectively both verbally and in writing.
• Effective presentation and public speaking skills.
• Ability to operate related equipment and software programs including word processing spreadsheets presentation and graphic design software.
• Strong and consistent accuracy and attention to detail.
• Ability to organize prioritize and manage multiple tasks.
• Sound decision-making skills active listening skills flexibility and the ability to work effectively as part of a team.
• Ability to encourage and motivate others.
• Ability to work at different Providence Health Care sites as required

• A competitive salary: The salary for this position ranges from $35.36 to $50.83 per hour.
• Meaningful impact: Your dedication and expertise will directly impact the lives of individuals and the communities we serve.
• Growth opportunities: We welcome individuals at all stages of their career offering opportunities for professional development and growth.
• State-of-the-art facilities: The new St. Pauls Hospital and health campus will provide an innovative approach to integrated care designed to meet the future health needs of patients families and our communities.
• Inclusive culture: We respect the diversity dignity and interdependence of all persons and value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.

Your Day to Day:

• Develops and implements the volunteer program at assigned site(s) to meet the needs of residents and patients.
  Recruits volunteers on an ongoing basis targeting specific audiences for required positions.
• Works closely with program leaders to understand volunteer needs develop volunteer roles and promote the Volunteer Resources program internally.
• Interviews and screens volunteer applicants in a timely and professional manner.
• Provides comprehensive orientation and ongoing training for new and existing volunteers.
• Supervises supports monitors and recognizes volunteers and contributes to the development of volunteer recognition initiatives.
• Evaluates the overall volunteer program and individual volunteer performance.
• Supports site Gift Shops and Auxiliary/Guild volunteer activities as applicable.
• Maintains community connections professional memberships and relationships with Volunteer Centres and related organizations.
• Prepares quarterly statistical and activity reports for the Manager Mission Integration & Volunteer Resources.
• Participates on multidisciplinary teams councils and program-related task groups across sites as appropriate.
• Pursues professional development and stays current with trends in Volunteer Management.
• Promotes a positive community profile for Providence Health Care and Volunteer Resources and liaises with community agencies.
• Shares responsibility for Volunteer Programs across sites in the absence of the Manager.

Who We Are:

Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence living our Mission Vision and Values means providing British Columbians with compassionate socially just exceptional and innovative care every day.

From our humble roots 129 years ago Providence has grown into globally renowned research teaching and care organization. As individuals within a mission-driven organization we choose to be part of Providence Health Care because we value the organizations long commitment to social justice and compassionate care and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.

We acknowledge that Providence Health Care and the new St. Pauls Hospital site is located on the traditional ancestral and unceded territory of the Coast Salish Peoples including the territories of the xʷməθkwəyəm (Musqueam) Skwxwú7mesh (Squamish) and Səlílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.