Coordinator, Sales Operations & Finance

Job Title: Coordinator Sales Operations & FinanceDepartment: To:Manager Sales OperationsPosition Status:Full Time Year RoundWork Location: This position is based in Whistler BC. The role is initially on-site with the possibility of a hybrid schedule following a training alongside Tourism Whistler aims to enhance the guest experience by providing a superior one-stop-shop for Whistler where visitors can complete the entire consumer path-to-purchase journey from discovering Whistler to planning their vacation and finally to booking their love where we live and we bring that energy and passion to everything we do. Were a team of collaborative mountain-loving individuals and we show up and achieve great things professionally and personally. Creating a positive and fulfilling experience for our team is high on our list of priorities. And were proud to be a workplace that requires respect for our people our partners and our environment. Because the people make the place and this place is pretty We OfferWe like to make work meaningful and to live life fully. Join the team at Tourism Whistler and be part of a fun supportive organization that truly values work-life balance. Were looking for people who want to make the most of the unique Whistler lifestyle and share our values of passion energy achievement and respect.A few ways that we walk the talk:Culture & ConnectionBi-monthly all staff events and departmental team building (the fun kind we swear)Dogs in the office - because work is better with furry friendsFun supportive and collaborative team environmentHealth & WellnessComprehensive health benefits for employees and their dependents including an Employee Assistance Program and access to wellness tools like HeadspaceA wellness fund to support your health and recreation in Whistler. Think ski/snowboard or bike park pass yoga or gym memberships golf lessons or other wellness offerings that support your annual Health & Wellness calendar with wellness offerings to prioritize mental health and well-beingFlexibilityNine-day fortnight schedule offering work-life balance and time to enjoy the beauty of Whistler!Whistler based with a hybrid approach: initial in-office training followed by a flexible combination of in office and remote workPaid vacation time (3 weeks as a starting point) to relax unwind and adventureStarting Salary: $50000 - $54000 annually. This is the starting salary range for this role and may vary based on internal equity and a candidates job-related knowledge skills and experience. Over and above the base salary and the benefits highlighted above this position is also eligible for an incentive bonus of up to 5% of the annual SummaryReporting to the Manager Sales Operations the Coordinator Sales Operations & Finance plays an important role in supporting the day-to-day operations of Whistlers official booking channel. Working closely with the Sales Operations and Finance teams this position helps ensure that products bookings supplier information and financial processes are administered accurately and efficiently. With a varied mix of responsibilities and opportunities to work across the business this role is well suited to someone who is organized detail-oriented and resourceful and who enjoys being part of a collaborative team in a busy and engaging sales ResponsibilitiesAct as a Tourism Whistler ambassador living our purpose and vision with passion & energy achievement and the setup and fulfillment of products and offers sold through the website and call accurate product information pricing and inventory availability within reservation systems and supplier regular inventory website functionality and rate parity audits to ensure products are displayed accurately and consistently across sales online bookings and respond to inquiries received through the Sales Operations mailbox accurately and and reconcile supplier invoices payments credits refunds and daily cash and respond to credit card chargebacks and payment disputes within required with the Accountant to investigate payment issues and maintain accurate product and financial daily and monthly administrative duties and provide operational support across the Sales Operations Finance and broader teams as Skills & AbilitiesStrong attention to detail and organizational skills with the ability to prioritize and manage multiple responsibilitiesEffective problem-solving skills with the ability to identify issues and work toward practical solutionsExcellent written and verbal communication skills with the ability to build effective relationships with customers suppliers and colleaguesProficiency in Microsoft Office particularly Excel and the ability to learn reservation payment and supplier systemsMotivated resourceful and able to take initiative while working effectively both independently and as part of a teamPosting closing date: September 28 2026. Closing date is subject to change based on applicant volume.