Coordinator, Education Programs & Communications

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge qualifications and experience for the the normal course employees will be hired transferred or promoted between the minimum and midpoint of the salary range for a job.

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

At UBC we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research innovation and learning for all faculty staff and students. Our commitment to employment equity helps achieve inclusion and fairness brings rich diversity to UBC as a workplace and creates the necessary conditions for a rewarding career.

Job Summary
Canadas Immuno-Engineering and Biomanufacturing Hub (CIEBH) is a national coalition hosted at the University of British Columbia that brings together more than 60 academic industry public health and not-for-profit partners to accelerate the development and manufacturing of lifesaving immune-based medicines. Through an integrated program of biomedical innovation talent development and infrastructure expansion CIEBH is advancing next-generation vaccines antibodies and cell and gene therapies with the goal of enabling Canada to develop manufacture and test homegrown therapeutics in under 100 days in response to future pandemics and emerging health threats. CIEBH is one of five pan-Canadian research hubs established under Canadas Biomanufacturing and Life Sciences Strategy and is supported by multiple federal funding streams including the Canada Biomedical Research Fund (CBRF) and funds from Health Emergency Readiness Canada (HERC).

The Coordinator Education Programs & Communications is responsible for the planning organizing and delivery of communications and leads in the development of initiatives that advance training and talent development programs in alignment with the Hubs strategic research partnership and talent development priorities. The role develops communication materials leads training and talent development initiatives and partnerships across the CIEBH ecosystem and engages with stakeholders to enhance the visibility connectivity and impact of the Hub. This is a hybrid role: office hours and days may vary dependent on operational needs such as special meetings event days work type and workload. The incumbent plays an integral role in strengthening CIEBHs communications supporting collaborative training and talent development initiatives and promoting awareness of the Hubs programs partnerships and impact.

At UBC we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research innovation and learning. Our commitment to employment equity helps achieve inclusion and fairness bringing the brightest minds to our community.

Organizational Status
The University of British Columbia is a global centre for research and teaching consistently ranked among the top 20 public universities in the world. Since 1915 UBCs entrepreneurial spirit has embraced innovation and challenged the status quo. UBC encourages its students staff and faculty to challenge convention lead discovery and explore new ways of learning. At UBC bold thinking is given a place to develop into ideas that can change the world.

Our Vision: To Transform Health for Everyone

Ranked among the worlds top medical schools with the fifth-largest MD enrollment in North America the UBC Faculty of Medicine is a leader in both the science and the practice of medicine. Across British Columbia more than 12000 faculty and staff are training the next generation of doctors and health care professionals making remarkable discoveries and helping to create the pathways to better health for our communities at home and around the world.

The Facultycomprised of approximately 2200 administrative support technical/research and management and professional staff as well approximately 650 full-time academic and over 10000 clinical faculty membersis composed of 19 academic basic science and/or clinical departments 3 schools and 25 research centres and institutes. Together with its University and Health Authority partners the Faculty delivers innovative programs and conducts research in the areas of health and life sciences. Faculty staff and trainees are located at university campuses clinical academic campuses in hospital settings and other regionally based centres across the province.

The UBC Vancouver Campus is located on the traditional ancestral and unceded territory of the xʷməθkʷəyəm (Musqueam) people. The City of Vancouver is located on Musqueam Squamish and Tsleil-Waututh First Nations territory.

This position reports to the Manager Strategic Initiatives at CIEBH and works collaboratively with the Senior Manager CIEBH and other CIEBH and the office of research team members at the Faculty of Medicine.

Work Performed
Communications and Content Development

• Develop write edit and produce high-quality and audience-appropriate communication materials that support CIEBHs research training and talent development partnerships and strategic initiatives.

• Collaborate with the Scientific Communications & Engagement Strategist to develop marketing and communication materials communication campaigns and branded visual and digital assets.

• Develop and manage CIEBHs digital communication platforms ensuring information is accurate current and aligned with CIEBHs strategic priorities UBC branding and accessibility standards.

• Plan and deliver communications and promotional activities for CIEBH events workshops symposiums training programs and partner engagement activities working with internal teams and external partners to ensure coordinated and consistent messaging.

• Manage communication schedules editorial calendars content libraries image repositories and related communication assets to support the timely delivery of communications activities and campaigns

• Manage the production and distribution of print promotional and branded materials including brochures signage conference and exhibitor booth materials merchandise and related resources; liaise with vendors and service providers to ensure timely delivery.

• Analyze communications performance and audience engagement and recommend improvements to communication content channels and approaches

Training and Talent Development

• Lead the planning implementation and administration of CIEBH training and talent development initiatives that support talent development across the immuno-engineering translational research clinical regulatory and biomanufacturing ecosystem.

• Research analyze and synthesize information on training activities educational resources ecosystem capabilities and emerging workforce needs to identify gaps and opportunities across immuno-engineering translational research clinical regulatory affairs and biomanufacturing.

• Develop and maintain collaborative relationships with training and talent development partners including organizations such as CASTL BioHubNet and other academic industry government and not-for-profit partners to facilitate information exchange promote opportunities and support collaborative training initiatives across the ecosystem.

• Lead the delivery of training and talent development initiatives in collaboration with internal teams and external partners ensuring alignment with established objectives and synthesizing progress outcomes and emerging needs for program planning governance and funder reporting.

• Analyze participation metrics program outcomes and stakeholder feedback related to training and talent development initiatives and recommend enhancements to support continuous improvement and program effectiveness.

• Perform other related duties as required for the evolving operational needs of CIEBH

Consequence of Error/Judgement
The Coordinator exercises sound judgment discretion and initiative in managing and coordinating communications talent development and operational activities across CIEBH. The role requires a high level of attention to detail organization and the ability to manage multiple priorities and deadlines in a fast-paced environment. Errors or omissions in communications training & talent development activities documentation or stakeholder coordination may result in delays in program delivery inefficiencies in workflows the need for rework and may adversely affect the quality of communications training & talent development initiatives and partner relationships. Inaccurate or incomplete information may impact reporting planning and decision-making processes.

The Coordinator is expected to identify assess and escalate risks inconsistencies or issues in a timely manner supporting effective resolution and alignment with program priorities and UBC policies and procedures. The role involves handling sensitive administrative operational and partnership-related information and require high degree of confidentiality professionalism and discretion.

This position is performed under the direction of the Strategic Initiatives Manager and issues are addressed through regular review guidance and team-based coordination. The Coordinator is expected to operate independently on day-to-day activities exercise judgment in prioritizing work managing competing demands and adapting to evolving program needs; while seeking guidance on complex or non-routine matters.

Supervision Received
The Coordinator works independently under the general direction of the Manager Strategic Initiatives CIEBH who establishes overall objectives and priorities; For assigned communications and engagement initiatives the incumbent receives functional direction from the Scientific Communications & Engagement Strategist to ensure coordinated planning and alignment of messaging brand standards and delivery approaches. The incumbent is expected to exercise independent judgment in determining communications content messaging format channels and delivery approaches; managing assigned training and talent development initiatives; and resolving issues within established policies standards and CIEBH and UBC communications requirements. Work is reviewed for achievement of objectives quality and accuracy of outputs and alignment with CIEBH priorities. Matters involving significant risk sensitivity policy exceptions strategic implications or reputational considerations are escalated to the Manager Strategic Initiatives for guidance and direction.

Supervision Given
This position does not have formal supervisory responsibility for other staff. The incumbent may provide functional guidance to student employees volunteers or co-op students engaged on CIEBH projects as required.

Minimum Qualifications
Undergraduate degree in a relevant discipline. Minimum four years of related experience or the equivalent combination of education and experience.

- Willingness to respect diverse perspectives including perspectives in conflict with ones own

- Demonstrates a commitment to enhancing ones own awareness knowledge and skills related to equity diversity and inclusion

Preferred Qualifications

Experience

• Minimum of four years of relevant experience in communications and/or marketing training coordination stakeholder engagement or a comparable role preferably within an academic healthcare research government or not-for-profit environment. An equivalent combination of education and experience may be considered.

• Experience developing and coordinating written visual and digital communication materials including newsletters website content reports presentations promotional materials and social media content.

• Experience creating visual communication materials using graphic design and content creation tools (e.g. Canva Adobe Creative Suite or equivalent).

• Experience coordinating communications and/or program activities within academic healthcare research biotechnology life sciences biomanufacturing regulatory clinical public health or related environments.

• Experience coordinating events workshops conferences symposiums training sessions or stakeholder engagement activities including participant communications registration and logistics

• Experience supporting initiatives within the biomanufacturing biotechnology life sciences health research translational research regulatory clinical or health innovation sectors is preferred.

• Experience analyzing interpreting and synthesizing complex information from multiple sources and preparing reports presentations briefing materials inventories or other documentation to support program activities reporting and stakeholder engagement.

• Experience developing and maintaining collaborative relationships with internal and external collaborators including academic industry government and community partners.

• Experience supporting grant-funded initiatives multi-stakeholder collaborations or research programs is an asset.

• Familiarity with UBC administrative processes website content management systems collaboration platforms and communication tools or experience working in a similar institutional environment is an asset.

Skills and Abilities

• Excellent written verbal and interpersonal communication skills in English with the ability to prepare clear concise and engaging communication materials for a variety of audiences.

• Demonstrated ability to translate scientific technical and program information into accessible written visual and digital communications.

• Demonstrated proficiency in developing visual communication materials including infographics presentations promotional materials and digital assets using graphic design and visual content creation software (e.g. Adobe Creative Suite or Canva or equivalent).

• Demonstrated ability to coordinate multiple communications events and program activities simultaneously while maintaining a high level of accuracy and attention to detail.

• Strong organizational coordination and planning skills with the ability to manage multiple concurrent priorities adapt to changing demands and meet deadlines in a fast-paced environment.

• Strong information-gathering organizational and synthesis skills with the ability to compile information from multiple sources and prepare reports briefing materials presentations and other documentation to support program administration reporting and decision-making.

• Knowledge of Canadas biomanufacturing life sciences translational research clinical research regulatory or health innovation ecosystem is an asset.

• Demonstrated ability to build and maintain collaborative working relationships with diverse internal and external stakeholders through professionalism diplomacy and sound judgment.

• Demonstrated initiative sound judgment and problem-solving skills with the ability to work independently identify issues recommend solutions and seek guidance on complex or non-routine matters.

• Demonstrated attention to detail and commitment to producing high-quality communications documentation and program deliverables.

• Proficiency with Microsoft Office 365 applications including Word Excel PowerPoint Teams and SharePoint and familiarity with website content management systems (eg. Wordpress) social media platforms and digital communication tools (Eg. Sendy Mailchimp)

• Awareness of equity diversity and inclusion principles and demonstrated ability to work respectfully and effectively within diverse teams and communities.

Equity and Diversity Statement

UBC hires on the basis of merit and is strongly committed to equity and diversity within its community. We especially welcome applications from visible minority group members women Aboriginal persons persons with disabilities persons of minority sexual orientations and gender identities and others with the skills and knowledge to productively engage with diverse communities. All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.