Contract Management Officer

CGI Payroll Services Centre (CSP) offers all-in-one cloud solutions that simplify payroll and human capital management. We are proud of our strong client relationships and our client satisfaction rate is indeed very high.
Every day our associates help hundreds of clients process their employees payroll across various this role you will contribute to the success of local businesses as part of a dynamic team of over 700 professionals serving 62000 clients!
We are looking for a reliable and motivated individual. Are you ready to play a key role

Were ready for you:
- Keep learning: we offer comprehensive ongoing paid training in Canadian payroll
- Weekday daytime work for better work-life balance
- A workplace recognized as one of the best in Canada (Best Workplaces certification)
- Employee assistance program health and wellness programs comprehensive insurance coverage and financial support for job-related studies
- Career development supported by a professional growth plan
- Access to a share purchase plan and profit-sharing starting from day one
- Benefits that adapt to your needs: flexible insurance plan telemedicine and much more!

You will help people and make a positive impact. You will bring a human touch to the relationship between clients and the company serving as their trusted advisor.

On a typical day you will carry out the following tasks:
- Analyze each request received from existing clients for contract modifications or additions within established deadlines.
- Follow procedures according to the requests (e.g. adding a company change of ownership change of company name/retroactive adjustments mergers association/dissociation of accounting agreements etc.).
- Gather the necessary information from clients.
- Create contracts in our internal system.
- Make updates to various systems based on the requests.
- Ensure each request is properly documented in our CRM

- Diplôme détudes collégiales (DEC) en administration ou toute autre combinaison détudes et dexpérience pertinente ou équivalente;
- Minimum un an dexpérience dans le domaine de la paie;
- Expérience en service à la clientèle est un requis;
- Expérience en analyse des besoins;
- Certification de lACP (un atout mais non requis);
- Souci du service à la clientèle;
- Capacité à travailler sous pression et respecter les délais;
- Esprit danalyse de synthèse et de planification;
- Bonne gestion des priorités et de son temps;
- Bonne connaissance de nos systèmes et applications internes (Opéra SAO CRM SAV etc.)
- Aptitudes pour le travail déquipe et habileté de communication;
- Capacité à travailler avec les outils bureautiques Microsoft MD Office;
- Bilinguisme (français et anglais)
Le bilinguisme (français et anglais) est requis pour ce poste en raison de la nature du rôle nécessitant des interactions avec des clients nationaux et mondiaux.

CGI provides a reasonable estimate of the salary range for this position. The calculation of this range depends on various factors including skill level geographic market experience education as well as professional licenses and certifications. Compensation decisions are based on the specific circumstances of each individual case. A reasonable estimate of the salary range for this position is between $45000 and $75000. This position is currently vacant.

#LI-EH1

• English
• French
• Analytical Thinking
• Canadian . (Quebec)
• Communication
• Customer Service & Support
• Problem Solving

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer being able to perform your best during the recruitment process is important to us. If you require an accommodation please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our teamone of the largest IT and business consulting services firms in the world.