Content Coordinator Bilingual
Mississauga - Canada
Job Summary
A bilingual incumbent of this role is required to review and process documents in both official languages (French and English) to meet our industry regulatory obligations. It is required that they demonstrate advanced communication skills in both languages.
You will be working on a flexible hybrid schedule as part of Fidelitys dynamic working arrangement.
Current work authorization for Canada is required for all openings.
The work location for this role is 483 Bay Street in Toronto until approximately late 2026 when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.
Who We Are:
At Fidelity weve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and were constantly seeking to find new and better ways to help our clients. As a privately owned company we boldly embrace innovation in all areas as we continue to grow our business into the future.
Working with us means youll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. Youll have a wide range of opportunities to grow and develop your career in an inclusive environment where youll feel valued and supported to be your best - both personally and professionally.
How Youll Make an Impact:
The Content Coordinator Bilingualis responsible for thestrategicplanning governanceand day-to-day management of content on Fidelity Canadas intranet inSite. This includes coordinating and publishing bilingual contentmaintaining French content and ensuring information is accurate relevantand aligned with business prioritiesandbroadly supporting Fidelity Canadas corporate goal of building a great place to rolepartners closely with stakeholders across the organization to identify content opportunities develop editorial plans and align communications with corporate objectives.
The Content Coordinator Bilingualdevelops and executes communication and content strategies calendarsand tactics that support Fidelity Canadas vision and business goals. By creating high-quality impactfulbilingual communications the role engages employees strengthens culture and brandand provides communications guidance to stakeholders to ensure consistent audience-focused messaging across the organization.
Key Accountabilities
Coordinate all aspects of inSite content management in conjunction with intranet specialist(Fidelity Canada intranet): Daily coordination and posting of all content on the Home Page including the management of the Homepage schedule; monitoring the inSite Admin Inbox and SharePoint request calendar; provide support and guidance to the editorial contributors with their content; creating content for posting; managing and creating inSite analytics reporting; creating surveys for Fidelity Canada teams; and train new publishers.
Act as one of the key contacts for inSite including integration of systems processes and technologies documentation of job processes emergency/back up procedures liaising with IS to facilitate any maintenance required and assessing and onboarding new technologies.
Support Fidelity Canada Culture Work with internal partners to plan and execute cultural events projects and experiences. Examples include but are not limited to BBQ Holiday Party Family Day at Canadas Wonderland digital experiences and more.
Contribute to the growth of internal and external Fidelity Canada Social Media Channels byinitiatingcontent ideas and partnering with content providers in Corporate Affairs Product Marketing Human Resources and other departments.
The Expertise You Bring:
Advanced Communication skills in French and English
Attention to Detail
Advanced Knowledge of and experience with digital technologies (e.g. Adobe Experience Manager)
Organizational Skills
Project Management Skills
What We Are Looking For:
Experience
At least 2 years experience with content coordination (must have)
2 years experience with intranet production is an asset (nice to have)
Experience with Emerging Technologies and/or AI (nice to have)
Experience with interpreting data in adobe analytics (nice to have)
Education
College degree or equivalent work experience
Post-secondary degree in communications informational technology social or digital media (must have)
Some of the ways well help you feel valued and supported as part of our team:
Flexible working arrangements - 100% remote hybrid and in office options
Competitive total compensation including company contributions to your group RRSP without a matching requirement from you
Comprehensive health benefits that start on your first day with 100% employer-paid premiums that include up to $6000 annually for mental health services and therapy
Parental leave top-up to 100% of your salary for a period of 25 weeks
Up to $650 for home office equipment
Generous time off policy including 2 paid days annually to volunteer at a charity of your choice
Diversity and inclusion programs including an active network of Employee Resource Groups
Extensive professional development opportunities including access to over 11000 training and development courses tuition reimbursement and monetary rewards for completing a required designation
We care a lot about fostering a compassionate people-centric culture and are proud to have been named one of Canadas Top 100 employers for the last five years.
Total Rewards That Reflect Your Impact
We believe exceptional work deserves exceptional recognition. Thats why we offer a competitive compensation package designed to support your success todayand your financial well-being tomorrow.
For this role your total rewards include:
Base Salary and discretionary Performance Bonus: Total annual cash compensation (base salary plus target bonus) ranges from $85000 to $101000 based on experience and qualifications
RRSP Contribution: After 6 months of employment we invest in your future with an RRSP contributionno employee matching required.
Were proud to offer a compensation package that aligns with provincial pay transparency requirements.
This posting represents an existing vacancy within our organizationan opportunity to step into a role where your talents will make a meaningful difference.
We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview the recruiter who contacts you can best answer your questions.
Fidelity Canada is an equal opportunity employer
Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race color religion sex sexual orientation gender identity or expression national or ethnic origin age disability family status protected veterans status Aboriginal/Native American status or any other legally-protected ground.
Accommodation during the application process
Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation please email us at .
No telephone inquiries or agencies please. We thank all applicants for their interest please be advised that only those selected for an interview will be contacted.
Why Work at Fidelity
We are proud to be recipients of the following:
Awards
Canadas Top 100 Employers
o Greater Torontos Top Employers
o Canadas Top Family-Friendly Employers
o Canadas Top Employers for Young People
Great Place To Work Certified
o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Todays Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams
LinkedIn Top Companies in Canada
Human Resource Director (HRD) - Best Place To Work
o HRD - 5-Star Benefit Program
o HRD - 5-Star Diversity & Inclusion Employer
Designations
Canadian Compassionate Companies Certified
Benefits Canadas Workplace Benefits Award - Future of Work Strategy
TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
Canadian HR Reporters Most Innovative HR Team
Required Experience:
IC
About Company
Fidelity Investments offers Financial Planning and Advice, Retirement Plans, Wealth Management Services, Trading and Brokerage services, and a wide range of investment products including Mutual Funds, ETFs, Fixed income Bonds and CDs and much more.