Conflicts & Business Intake Analyst

Osler Hoskin & Harcourt LLP is one of Canadas leading business law firms. Advising many of Canadas corporate leaders as well as U.S. and international parties with extensive interest in Canada our more than 1000 firm members are based in offices in Toronto Montréal Ottawa Vancouver Calgary and New York.

Osler prides itself on attracting and maintaining some of the brightest talent in the legal arena. Our lawyers students management and staff have created a unique firm culture which nurtures mentoring and the exchange of ideas. Osler is a dynamic and exciting place to begin a career or carve out a new path.

The Conflicts & Business Intake Analyst provides an efficient and seamless business intake process for opening new matters. Responsible for conducting business research and database content analysis to provide information to legal professionals so that they can confirm that the acceptance of new business does not negatively affect the interests of current or past clients and it does not affect the Firms ability to impartially represent current former and new clients. Responsible for the Firms new business intake including matter openings client matter amendments and conducting conflict of interest searches for the Toronto Ottawa Montreal Calgary Vancouver and New York offices.

This job posting is for an existing vacancy.

Major Responsibilities

• Execute conflict of interest and business research searches using multiple databases.
• Analyze review and summarize search results to prepare accurate conflict reports for legal professionals.
• Open new client matters and ensure compliance with firm policies regulatory requirements and law society obligations.
• Review and validate matter opening requests amendments and related documentation to ensure accuracy and completeness.
• Maintain data integrity by analyzing updating and resolving issues within client and matter management systems.
• Provide quality control by verifying information correcting errors and ensuring compliance with established procedures.
• Support users by troubleshooting system issues monitoring workflow requests and resolving processing irregularities.
• Maintain and update client management databases ensuring accurate and current records.
• Follow firm policies and procedures related to conflicts management matter intake and compliance activities.
• Participate in process improvements system enhancements testing of new tools and other administrative duties as required.

Position Requirements

Education and Experience

A university degree or college diploma (preferably in information management library science & technology or information science) plus a minimum of three years experience in a legal environment or professional services firm. An equivalent combination of education training and experience may be considered.

Knowledge and Skills

• Advanced research investigation analytical and problem-solving skills with strong judgment and strategic thinking.
• Experience searching databases and analyzing interpreting and validating data.
• Strong attention to detail accuracy quality and continuous improvement mindset.
• Ability to work independently prioritize effectively and escalate issues when appropriate.
• Excellent time management and organizational skills in fast-paced deadline-driven environments.
• Strong verbal and written communication skills including report writing and presentations.
• Proven collaboration negotiation and relationship-building skills with diverse stakeholders.
• Strong technical proficiency including MS Office Intapp Risk & Compliance Suite accounting software database applications business intake systems and troubleshooting.
• Educate and provide guidance to Firm members regarding the policies and procedures of business intake and conflict management.
• Maintain professionalism and confidentiality of Firm and client information.

We are currently working in a hybrid work arrangement which includes the requirement to work a minimum of one-day onsite per week.

The hours of work for this role are Monday to Friday 10:00 a.m. to 6:00 p.m. EST (Toronto). Participation in a weekend on-call rotation is required. The rotation occurs approximately every eight weeks and involves being on call on Saturday and Sunday from 9:00 a.m. to 6:00 p.m.

Compensation

Theârange of expected compensation for this position is $62000 - $72000 annually. Compensation offered will be based on a variety of factors including job-related knowledge education skills and experience.

Accessibility and Accommodation

We thank all applicants for their interest in Osler; however only chosen applicants will be contacted. Osler is committed to fostering a diverse and inclusive work environment and we welcome and encourage applications from people with disabilities and people with diverse backgrounds identities and cultures. Accommodations are available upon request for candidates in all phases of the selection process.

Background and Reference Checks

Please note that any offer of employment will be conditional upon background and reference checks including a criminal record check credit check and employment and educational verifications.

If you have the required background with the ability to provide exceptional customer service and wish to work in one of Canadas leading law firms please reply in confidence with a cover letter and résumé by the closing date.

Please note that we use artificial intelligence to screen assess or select applicants for the position.

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Required Experience:

IC