Concierge

The knowledge of a great Concierge is the expectation of our Guests when staying at Fairmont Hotels & Resorts. Your ability to anticipate Guests needs and make informed suggestions will ensure they have a truly memorable stay.

This is a casual seasonal position running from November to end of March. 

Starting Rate of Pay: $21.30 per hour

We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $26.30

Job Duties Include:

• Consistently offer professional friendly and engaging service
• Assist guests with mail messages and any plans or arrangements they require
• Assist with any plans or arrangements the guest intends to make during their stay
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies procedures and service standards

Qualifications :

• Previous customer related experience an asset ideally in a Concierge role
• Must possess a professional presentation
• Must possess outstanding guest services skills and sophisticated verbal & written communication skills

Job Perks & Benefits:

• Subsidized staff accommodation provided
• Complimentary meal in our staff cafeteria per shift
• Access to our Employee Travel Program with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide

Additional Information :

Visa Requirements: To progress with your application you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether youre just launching your career or looking for a new adventure we invite you to visit  to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact in confidence: 

#CWRWinter26

Remote Work :

No

Employment Type :

Full-time