Compliance and Standards Officer

This position investigates noise and other complaints within the City of Kitchener. This position enforces associated municipal by-laws gathers evidence and acts as a witness in court with respect to by-law infractions. Hours of work are scheduled on a rotating basis inside and outside of normal business hours and over a 7 consecutive day period.

• Patrolling city streets and parking lots to enforce City by-laws.
• Assists Property Standards and Licensing officers gather evidence for Zoning Property Standards and Licensing investigations.
• Responds to noise and other City of Kitchener by-law complaints using mediation where appropriate and/or issuing provincial offence notices.
• Prepares paperwork for Provincial Offence Notice charges and attend court as a witness.
• Provides general direction to the public.
• Towing vehicles when necessary.
• Preparing daily summaries.
• Performs other related duties as assigned.

• 2-year post-secondary diploma in Law and Security Protection Security and Investigations or Police Foundations.

• Minimum of 1-year related experience in Law Enforcement.

Applicants will be considered if a combination of their education and experience meets the following pre-determined skill equivalency:

• Grade 12 Diploma plus up to 1 year of post-secondary courses with minimum 2 years related and relevant experience or 3-Year Degree/Diploma with minimum 6 months related and relevant experience

• Valid MTO G class drivers license in good standing to be able to drive a City Vehicle and ability to provide Drivers Abstract at your own expense as a condition of employment.
• Valid CPR Level C and Standard First Aid Certificate.
• Provide a satisfactory Vulnerable Sector Check at your own expense as a condition of employment.

• Developed skills in the use of a personal computer with the ability to use software programs such as: AMANDA OnPoint Windows Microsoft Office Outlook etc. with accurate keyboarding skills.
• Understanding of various Municipal By-Laws such as Noise Parking Open-Air Burning Towing Encroachments and Dumping.
• Ability to support and project values compatible with the organization.
• Familiar with police dispatch and radio protocol and able to assess situations.
• Willing to obtain the Environmental Noise Certification certificate.
• Able to carry and issue tickets using a handheld computer (approx. weight 2 lbs).
• Physically fit and able to walk and drive for an entire shift.
• Possess good public relations skills and be able to handle potentially abusive situations.
• Ability to communicate well and testify in court.
• Willing to wear a uniform assupplied and maintain a neat and professional appearance at all times.
• Highly motivated and capable of working independently and can analyze situations with problem solving negotiating and mediation skills.
• Detail oriented and can take clear and concise notes.
• Reliable with a good attitude and employment record.