Community Relations Officer CB 25035

• Provide guidance and make recommendations to seniors and families to ensure their safety and ability to function independently and to remain in their homes for as long as possible.
• Work in collaboration with the Property Hub Managers and other NSPHA staff to assist families seniors and adults by responding to referrals involving complex issues that are health-related (physical and mental health); home support issues; parenting and/or family issues; addictions (drug/alcohol/gambling); tenant disputes; abuse/neglect (physical sexual emotional verbal financial) in family and child situations as well as senior and disabled adults in need of protection; and financial/employment issues/arrears.
• Conduct assessments through home visits establishing rapport with tenants and their support network to determine the level of risk and need for services and successful integration into the community for new tenants.
• Partner and collaborate with community agencies and government programs such as Home Care Nova Scotia Adult Protection Child Protection and Income Assistance medical personnel such as doctors geriatric and mental health specialists hospital workers etc. as well as family members and other advocates and volunteer groups.
• Maintain client records through file recording and ongoing communication with NSPHA staff to ensure a unified and beneficial approach to service in accordance with Nova Scotia Association of Social Workers guidelines.
• Participate in program and policy development in addition to team meetings staff training and development seminars
• Prepare monthly statistical reports (descriptive statistics).

Must Have

• Degree or diploma in Human Services Social Services Social Work or Gerontology plus five years experience or equivalent experience and training.
• Excellent knowledge of social work theory/principles/ethics.
• Extensive knowledge of health and social service systems including long-term care classification levels and procedures for placement in residential care case management principles risk assessment community development approaches special needs populations developmental process of aging and family dynamics.
• Good knowledge of relevant legislation including Adult Protection Act Family and Children Services Act Young Offenders Act Criminal Code Residential Tenancies Act etc.

Nice to Have

• You have knowledge of Yardi Property Management software.
• Possess current Emergency First Aid and WHMIS certifications.

The Fine Print

An equivalent combination of training education and experience may be considered.

This position requires a valid drivers license and access to a reliable vehicle. Travel within the Cape Breton District is required.

At the Nova Scotia Provincial Housing Agency (NSPHA) we take pride in managing maintaining and operating government-owned public housing across the province. From single-family homes to high-rise apartments our goal is simple: to provide safe affordable housing that helps individuals and families build better lives in communities where they can thrive.

When you join our team youll work alongside dedicated professionals who care deeply about making a positive impact and providing exceptional service. We offer a competitive total compensation package that recognizes your contributions supports your well-being and gives you the opportunity to be a part of something meaningful. Together we are shaping the future of public housing in Nova Scotia. If youre ready to make a difference wed love to hear from you. Apply today!

What We Offer

• Salary: $29.79 - $36.52 Hourly (PR 08)
• Schedule: 35-hour work week

Full-time permanent employees also receive:

• Comprehensive benefits including health dental life insurance and pension
• Paid vacation holidays sick time and additional leaves
• Work-life balance supports such as modified work weeks
• Professional development and career growth opportunities
• Employee and Family Assistance Program

Apply Today

We value diversity and are committed to fostering an inclusive workplace that reflects the communities we serve. If you require accommodation at any stage of the process please let us know. If youre part of an equity group we encourage you to self-identify when applying.

Please submit your application through . We thank all applicants for their interest but only those selected for an interview will be contacted.