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Community Engagement Administrator
Job Location:
Monthly Salary:
Posted:
9 August 2026 (30+ days ago)
Posted:
Application Deadline:
6 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
The Opportunity
Job classification: A5904 - Administrative Assistant II
# of positions: 1
Hourly Rate:$26.54
Position End Date: February 22 2027
Deadline to apply: 4:00PM August 14 2026
The Community Engagement Administrator reports to the Manager Product and provides administrative and operational support for the SAIT Cybersecurity Learning Collective powered by Mastercard. The position supports the day-to-day activities of the Collective by coordinating participant communications administering community platforms maintaining records supporting events and webinars responding to inquiries and assisting with reporting activities.
The role serves as a primary point of contact for participants and supports the delivery of positive and organized learner experience by ensuring communications scheduling records and program activities are coordinated effectively.
How youll contribute
Participant and community communication
Respond to participant emails and messages in a timely manner.
Share program updates announcements and reminders
Draft and distribute newsletters and communications.
Foster engagement within the community by facilitating discussions and respondingto posts.
Build and maintain positive relationships with participants and stakeholders.
Community platform administration
Manage and maintain the Circle community platform. Add update and removeparticipant accounts and permissions.
Maintain mailing lists and distribute communications.
Update participant records and databases to ensure accuracy.
Monitor platform activity and troubleshoot basic technical issues.
Organize digital files and maintain documentation.
Event and webinar coordination
Schedule webinars meetings and virtual events.
Coordinate logistics including invitations registrations and reminders.
Prepare presentation materials and event resources.
Provide technical support before and during virtual events.
Monitor attendance and participant engagement.
Conduct post-event follow-up including surveys and distribution of recordings orresources.
Respond to participant emails and messages in a timely manner.
Share program updates announcements and reminders
Draft and distribute newsletters and communications.
Foster engagement within the community by facilitating discussions and respondingto posts.
Build and maintain positive relationships with participants and stakeholders.
Community platform administration
Manage and maintain the Circle community platform. Add update and removeparticipant accounts and permissions.
Maintain mailing lists and distribute communications.
Update participant records and databases to ensure accuracy.
Monitor platform activity and troubleshoot basic technical issues.
Organize digital files and maintain documentation.
Event and webinar coordination
Schedule webinars meetings and virtual events.
Coordinate logistics including invitations registrations and reminders.
Prepare presentation materials and event resources.
Provide technical support before and during virtual events.
Monitor attendance and participant engagement.
Conduct post-event follow-up including surveys and distribution of recordings orresources.
Participant support and inquiry management
Respond to participant inquiries via email phone or online platforms.
Provide information about programs events and resources
Resolve participant issues or escalate complex concerns when appropriate.
Track and document inquiries and resolutions.
Follow up to ensure participant needs have been addressed.
Respond to participant inquiries via email phone or online platforms.
Provide information about programs events and resources
Resolve participant issues or escalate complex concerns when appropriate.
Track and document inquiries and resolutions.
Follow up to ensure participant needs have been addressed.
Reporting and General administrative support
Compile participation engagement and event attendance reports.
Maintain spreadsheets databases and administrative records.
Prepare meeting agendas take minutes and distribute action items.
Assist with document preparation filing and data entry.
Support scheduling calendar management and other day-to-day administrative
tasks.
Monitor deadlines and assist with routine operational activities.
Compile participation engagement and event attendance reports.
Maintain spreadsheets databases and administrative records.
Prepare meeting agendas take minutes and distribute action items.
Assist with document preparation filing and data entry.
Support scheduling calendar management and other day-to-day administrative
tasks.
Monitor deadlines and assist with routine operational activities.
Qualifications
Education
Diploma in Business Administration or related field.
Diploma in Business Administration or related field.
Experience
2-years experience providing administrative support coordinating events managing schedulesmaintaining records and responding to customer or participant inquiries.
2- years experience using Microsoft Office applications including Outlook Teams Word Excel andSharePoint in a professional environment.
2-years experience providing administrative support coordinating events managing schedulesmaintaining records and responding to customer or participant inquiries.
2- years experience using Microsoft Office applications including Outlook Teams Word Excel andSharePoint in a professional environment.
Capabilities
Strong written and verbal communication skills.
Excellent organizational and time-management skills.
Strongattention to detail and accuracy.
Ability to coordinate multiple activities and competing priorities.
Strongcustomer service and relationship-building skills.
Ability to work independently while following establishedprocedures.
Proficiency with Microsoft Office Suite Microsoft Teams SharePoint and virtual meeting platforms.
Strong problem-solving and administrativecoordination skills.
Ability to adapt to changing priorities and deadlines.
Ability to communicate professionally with participants facilitators and stakeholders.
We sincerely thank all applicants for their interest in this opportunity. We understand how important communication is and we are committed to following up with every candidate. Please know that each application is thoughtfully reviewed and you will hear from us either way.
Together we build bold futures
At SAIT we equip you with the resources you need to shape bold futures for yourself and our communities. Eligibility and offerings may vary by employment contract and can include:
- Generous top-up in lieu of time off and benefits
- Professional development opportunities through access to LinkedIn Learning and discounted Continuing Education and Professional Studies courses
- Access to Greenshield for virtual therapy at a reduced rate to support your well-being
- Ability to contribute to RRSP or TFSA with reduced group rates
- Excellent dining options on campus
- Free access to our fitness facilities and group fitness classes
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Unclear Seniority
About Company
The Southern Alberta Institute of Technology (SAIT) offers hands-on degree, diploma, certificate, continuing education and corporate training programs to develop the skills and knowledge employers demand.
