Communications Clerk B Voice Services

The position of Communications Call Centre Attendant (also referred to as Locating) is responsible for providing a direct communications interface to physicians clinics patients ORs emergency response and Public Health organizations within the Nova Scotia Health and its related affiliates. This position is responsible for receiving all internal emergency calls (3333 - CODE and trauma) and coordinating the appropriate response teams and personnel. This position integrates and manages the on-call duty sheets and coordinates communications to on-call staff and assignments such as Multi-Organ Transplant Program (MOTP) SAFE Operating Room (OR) and Post AnestheticCare Unit (PACU) teams. This position is responsible for the operational needs of over 16000 pager users and provision of pager replacement and maintenance services.

We would love to hear from you if you have the following:

• Grade XII and one year previous related experience required
• Must have accreditation or must commit to a 2-3 month training period and pass the required test to become accredited
• Computer skills including proficiency in Microsoft Word and Excel
• Relevant knowledge in the operation of telecommunications equipment i.e. pagers cell phones blackberries single and multi-line landline telephone sets teleconference sets and headsets
• Previous experience in health care/emergency or related field is an asset
• Demonstrated effective communication and interpersonal skills
• Ability to respond to follow and interpret emergency procedures
• Ability to act on own initiative in instances where procedures do not exist
• Knowledge of medical terminology an asset
• Typing skills
• Competencies in other languages an asset French preferred

A skills test will be part of the selection process.

Please ensure your resume is up to date and includes all relevant education experience training and certifications.

• Permanent part-time position 30 hours bi-weekly
• Shifts could include days evenings weekends & overnight shifts

$23.35 - $25.39 Hourly

Successful candidates may be eligible for our benefits package which includes health dental travel long-term disability and life insurance coverage as well as a defined benefit pension plan.