CloudDevOps Engineer, Manulife Bank Technology
Job Summary
Join our Manulife Bank Technology Team!
Were looking for a Cloud/DevOps Engineer with deep experience in Azure cloud platforms Kubernetes DevOps and platform engineering to help design build operate and continuously improve our cloud-native banking platforms.
In this role youll collaborate closely with product partners software engineers architects security teams and platform stakeholders to deliver secure scalable and highly available cloud solutions supporting critical business initiatives.
Youll contribute across the full platform lifecyclefrom infrastructure provisioning and CI/CD automation to observability security and operational excellencewhile continuing to grow your technical leadership influence and impact within a collaborative engineering environment.
Position Responsibilities:
Design provision and support Azure-based cloud infrastructure and platform services using Infrastructure as Code (Terraform).
Build manage and optimize Azure Kubernetes Service (AKS) environments ensuring reliability scalability and security.
Implement and maintain CI/CD pipelines using GitHub Actions and GitOps deployment practices.
Develop and support automated deployment workflows release processes and environment promotion strategies.
Administer Azure API Management and support API lifecycle management activities.
Manage Azure networking components including Virtual Networks firewall configurations ingress/egress controls and connectivity requirements.
Implement and maintain Flux CD for GitOps-based deployments reconciliation and environment synchronization.
Create maintain and version Helm charts while supporting Kustomize overlays and configuration management.
Manage certificate lifecycles including SSL/TLS certificate renewals 90-day certificate rotations trust store management and remediation of self-signed certificates.
Troubleshoot and resolve platform incidents across Kubernetes clusters networking application deployments and cloud infrastructure.
Configure and support Istio service mesh capabilities including VirtualServices DestinationRules authorization policies and mTLS.
Implement monitoring alerting logging and observability solutions to improve platform health and operational visibility.
Partner with development teams to improve deployment processes application reliability and production readiness.
Create and maintain technical documentation operational runbooks standards and platform architecture documentation.
Provide technical leadership and mentorship while driving platform engineering best practices.
Required Qualifications:
Minimum 5 years of software engineering cloud engineering DevOps or platform engineering experience.
Strong hands-on experience with Microsoft Azure cloud services and Azure resource provisioning.
Experience building and managing Azure Kubernetes Service (AKS) environments in enterprise-scale deployments.
Advanced experience with Terraform for Infrastructure as Code and automated environment provisioning.
Strong understanding of Kubernetes architecture and core concepts including Pods Deployments StatefulSets DaemonSets ReplicaSets Services Endpoints Namespaces ConfigMaps and Secrets.
Hands-on experience troubleshooting Kubernetes environments using kubectl commands logs describe exec and port-forward.
Experience implementing and supporting CI/CD pipelines and deployment automation using GitHub Actions.
Experience with GitOps deployment practices and Flux CD.
Experience developing and maintaining Helm charts versioning strategies and dependency management.
Strong understanding of networking fundamentals including DNS certificate domains routing ingress/egress and firewall concepts.
Experience configuring and supporting Istio service mesh and related networking policies.
Experience with monitoring logging observability and production support practices.
Experience with Artifactory and software artifact management.
Strong Linux/UNIX administration and troubleshooting experience.
Experience with Java-based applications and Maven build pipelines.
Excellent technical writing documentation and knowledge-sharing skills.
Strong analytical and problem-solving capabilities with the ability to troubleshoot complex distributed systems.
Excellent verbal and written communication skills and experience working in cross-functional teams.
Demonstrated ability to work independently in a highly collaborative environment.
Deep curiosity continuous learning mindset and passion for platform engineering and cloud technologies.
Preferred Qualifications:
Experience with KEDA event-driven autoscaling including triggers scalers and ScaledObjects.
Experience supporting highly regulated financial services or banking technology environments.
Exposure to DevSecOps practices security automation and cloud governance frameworks.
Experience designing highly available and resilient cloud-native architectures.
Knowledge of service reliability engineering (SRE) principles and operational excellence practices.
Experience leading platform modernization or cloud transformation initiatives.
Microsoft Azure Kubernetes Terraform or cloud-related certifications.
We value diverse experiences and perspectives. If your background doesnt match every qualification listed but you believe you could contribute and grow in this role we encourage you to apply.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Waterloo OntarioWorking Arrangement
Salary range is expected to be between
$113000.00 CAD - $163000.00 CADEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.
Required Experience:
IC
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.