Cloud Engineer, Canadian Segment Technology

Join our Canadian Segment Technology team!

Our team is responsible for developing building and operating the shared AKS (Azure Kubernetes Service) deployment framework. This role requires strong cloud engineering expertise deep familiarity with platformlevel services and an ability to harness AI-assisted tooling to reduce toil and accelerate delivery. You will collaborate closely with partner teams to deliver an integrated secure and scalable developer experience.

Position Responsibilities:

Cluster & Platform Design

• Design the AKS cluster model for the Canadian segment.

• Implement improvements to existing infrastructure with zero disruption to business operations.

• Build an integrated endtoend experience for application development teams by combining the AKS clusters owned by our team with capabilities delivered by partner teamsincluding CI/CD pipelines monitoring logging risk controls and security services.

Automation AI & Operational Excellence

• Automate cluster maintenance tasks operational workflows and routine processes using InfrastructureasCode and AIassisted tooling.

• Continuously find opportunities to reduce manual effort improve reliability and enhance deployment efficiency.

• Ensure compliance with enterprise risk and security standards across cluster design operations and governance.

• Monitor and maintain the health performance scalability and security of AKS clusters.

Collaboration & Partner Engagement

• Partner with application development teams to ensure the shared cluster model meets both business and technical needs.

• Work closely with capabilityowner teams (pipelines observability risk security etc.) to align standards integrate services and deliver a cohesive platform experience.

• Maintain positive relationships with business partners and shared technology teams ensuring alignment on governance roadmaps and service delivery.

Required Qualifications:

• Experience in cloud computing (Azure strongly preferred).

• Expertise in automation and InfrastructureasCode (Terraform Bicep ARM etc.).

• Experience using AIassisted engineering tools (e.g. GitHub Copilot Azure OpenAI or similar) to improve automation troubleshooting and enhance engineering workflows.

• Experience operating or supporting shared platform servicessuch as shared Kubernetes clusters CI/CD systems observability platforms or security/risk tooling.

• Strong understanding of networking and security concepts.

• Experience with Identity and Access Management (Azure AD RBAC workload identity).

• Proficiency with cloud networking infrastructure and distributed system patterns.

• Handson experience with API gateways and cloudbased architectures.

• Strong system administration background.

• Scripting/programming proficiency (PowerShell Bash Python etc.).

• Experience with containers and Kubernetes (AKS experience is an asset).

When you join our team:

Well empower you to learn and grow the career you want.

Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team well support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.