Clinical Support Clerk Casual Extendicare Halton Hills

Position Summary

The Clinical Support Clerk provides clerical and administrative support to the clinical team in a long-term care setting. This roleis responsible formaintainingaccuratehealth recordsassistingwith documentation management and supporting nursing and interdisciplinary teams with clerical functions to ensure compliance with legislative professional and organizational standards.

Key Responsibilities

Documentation & Record Management

• Maintainaccurateand up-to-date resident health records (electronic and paper-based).

• Processadmission transfer and discharge documentationin accordance withlegislative and organizational requirements.

• Ensuretimelyfiling scanning and retrieval of clinical documents.

• Support compliance with documentation standards set out by the Ministry of Long-Term Care College of Nurses of Ontario and organizational policies.

Clerical & Administrative Support

• Provide administrative support to the Director of Care Nursing Managers and interdisciplinary team.

• Prepare distribute and track incident reports care conferences and other clinical documentation.

• Assistwith scheduling meetings preparing agendas and recording minutes for clinical and quality meetings.

• Monitor and order office and clinical forms and supplies as.

Resident & Family Support

• Respond to routine inquiries from residents families and staff in a professional and courteous manner.

• Support resident care conferences through documentation preparation and follow-up.

Compliance & Confidentiality

• Adhere to the Personal Health Information Protection Act (PHIPA) and organizational privacy and confidentiality policies.

• Ensure all documentation practices meet regulatory and accreditation standards.

• Support audits quality improvement initiatives and Ministry inspections as.

Qualifications

• Post-secondary education in office administration health information management or equivalent training/experience.

• Previousexperience ina long-term care hospital or healthcare setting preferred.

• Knowledge of electronic health records (e.g.PointClickCareor other LTC documentation systems)anasset.

• Strong organizational skills with attention to accuracy and detail.

• Ability to manage multiple priorities in a fast-paced environment.

• Excellent interpersonal and communication skills.

• Demonstrated ability tomaintainconfidentiality and handle sensitive information appropriately.

Core Competencies

• Commitment to resident-centered care.

• Professionalism and discretion in all interactions.

• Strong problem-solving andcritical-thinkingskills.

• Team collaboration and ability to work independently.

• Proficiencyin Microsoft Office Suite (Word Excel Outlook).

Working Conditions

• Casual

• Primarily office-based withinteraction across all departments.

• May beto support during Ministry inspections audits and urgent administrative needs.

• Standard business hours with potential for flexibility based on operational needs.

• Other duties may be assigned as per operational needs.

When you choose to build your career with Extendicareyourejoining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day we transform both the quality of their lives and the quality of our own work experiences.