Client Services Coordinator

$25/hr FullTime Growth Pathway Immediate Opening

Senior Helpers Okanagan is hiring a Client Services Coordinator to support our caregiver team maintain reliable schedules and ensure smooth daytoday operations. This role is ideal for a registered HCA or experienced caregiver who thrives in a fastpaced logistical environment and wants a clear path to grow into leadership.

The Coordinator ensures continuity of care through effective scheduling some client communication and handson caregiving support when coverage gaps arise.

• Manage daily/weekly caregiver schedules and respond quickly to cancellations

• Handle client calls related to timing logistics and schedule updates

• Support caregivers with logistical problemsolving

• Take lighttomoderate client care shifts (812 hrs/week) to maintain continuity

• Maintain accurate documentation in WellSky

• Assist with onboarding and operational tasks

• Support community outreach as assigned; including presentations to seniors and community facilities.

• Registered with the BC Care Aide Registry

• HCA program completion

• 2 years seniorcare experience

• Strong communication organization and followthrough

• Calm steady professionalism

• Reliable transportation; flexibility for occasional evenings/weekends

• TwoCoordinator rotation

• 2327 office hours/week careshift supplementation. 30 hour work week.

• Alternating weekend oncall

• Clear growth pathway into scheduling leadership operations or Supervisor roles

• Supportive positive team culture

• Health benefits option

• Paid vacation

• Professional development opportunities

If youre a strong communicator who enjoys coordination problemsolving and supporting caregivers wed love to meet you. Interviews are moving quickly.