Client Care Specialist Amherst Veterinary Hospital

Welcome were thrilled you are considering joining the highly skilled team at Amherst Veterinary Hospital

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Amherst Veterinary Hospital is a busy progressive small animal clinic located in Kitsilano/Point Grey in Vancouver serving the community since 1987.

We are a full-service hospital with long term staff striving to provide excellent quality of care and medicine for our patients excellent client service and a positive environment for our employees where their knowledge/skills can expand.

We are looking for a motivated responsible compassionate individual with a strong work ethic. The successful candidate must be able to work in a fast-paced environment demonstrate a compassionate approach to animal care multitask and be reliable. If you enjoy providing exceptional client service and like cleaning and are experienced in animal husbandry then this is the job for you.

About the Role

Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls book appointments take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks including mail (receiving sorting distributing posting) drafting memos and other correspondence completing reports and other ad-hoc document requests.

Why Join The Amherst Team

A Supportive Collaborative Environment: Work alongside experienced RVTs veterinary assistants and client care staff who value communication respect and clinical excellence.

Flexibility and Work-Life Balance: We understand the importance of life outside of work. Whether youre seeking full-time or a part-time schedule well work with you to find the right fit.

Professional Growth: Access to a continuing education platform to develop your veterinary skills.

What The Role Can Offer

• Competitive Base Salary
• Comprehensive benefits include: medical dental & life insurance
• Flexible Schedule
• Vacation & Paid Time Off

Pay Rate: $22.00/hr - $23.00/hr

The VetCare Community Benefits

• A 24/7 Employee Assistance Program which includes mental health relationship financial and nutritional support for all team members.
• A community wide social platform
• Recognition programs
• Access to our veterinary learning platform

About VetCare

VetCare () is proudly Canadian with roots in Vancouver that have extended to practice teams across Canada. We blend the personal touch of local clinics with the collective expertise of our veterinary community offering mentorship operations support and recruitment efforts to keep care strong. With this collaborative approach we aim to foster better outcomes for pets and the people who love them.