Clerical CB 26074

• Handle phone and walk-in inquiries from visitors applicants tenants contractors and staff including responding to tenant requests for service pest control income review process etc.
• Create process and track work and purchase orders in accordance with established policies and procedures.
• Create tenant charge batches under the direction of the Property Manager prepare invoices to tenants for unit damages keys lock changes etc.
• Screen applications for eligibility and provide recommendations regarding suitability of applicants and prepare new tenant lease packages including Rent Geared to Income (RGI) calculated rent.
• Perform rental calculations in accordance with Nova Scotia Provincial Housing Agencys policies and procedures including Chapter 12 13 14 and 16 of the Public Housing Operations Manual.
• Receive record and monitor tenant notices to quit and vacating the tenant by ensuring all computer processes are closed.
• Accept rental payments process debits forward copy of debit information for processing/posting and safeguard payments in accordance with Nova Scotia Provincial Housing Agency policies and procedures.

Must Have

• Successful completion of an Office Administration program plus three years related experience or an equivalent combination of training and experience.
• Applicants must demonstrate their computer skills and ability or must demonstrate competency in desktop software including Microsoft Office.
• Excellent knowledge of office procedures and practice are required to maintain accurate and secure files track and follow up information/report requests and manage petty cash.
• Strong organizational and time management skills to set priorities and meet deadlines. Client service oriented.
• Good Communication skills both verbal and written.
• Interpersonal skills to deal with co-workers tenants contractors and vendors other departments and the public in a positive tactful courteous and cooperative manner.
• Ability to work independently with little supervision as well as in a team environment.
• Ability to exercise tact discretion sound judgement and initiative when dealing with inquiries requests and submissions that are sensitive and confidential in nature.
• Adaptable to change as the job requires and is receptive to new ideas and willing to try new methods and approaches.

Nice to Have

• Experience with Yardi Property Management software would be considered an asset.
• First Aid and WHMIS.

The Fine Print

An equivalent combination of training education and experience may be considered.

This position requires a valid drivers license and access to a reliable vehicle as there will be occasional travel to our Inverness office.

At the Nova Scotia Provincial Housing Agency (NSPHA) we take pride in managing maintaining and operating government-owned public housing across the province. From single-family homes to high-rise apartments our goal is simple: to provide safe affordable housing that helps individuals and families build better lives in communities where they can thrive.

When you join our team youll work alongside dedicated professionals who care deeply about making a positive impact and providing exceptional service. We offer a competitive total compensation package that recognizes your contributions supports your well-being and gives you the opportunity to be a part of something meaningful. Together we are shaping the future of public housing in Nova Scotia. If youre ready to make a difference wed love to hear from you. Apply today!

What We Offer

• Salary: $23.67 hourly (CLERICAL)
• Schedule: 35-hour work week

Full-time permanent employees also receive:

• Comprehensive benefits including health dental life insurance and pension
• Paid vacation holidays sick time and additional leaves
• Work-life balance supports such as modified work weeks
• Professional development and career growth opportunities
• Employee and Family Assistance Program

Apply Today

We value diversity and are committed to fostering an inclusive workplace that reflects the communities we serve. If you require accommodation at any stage of the process please let us know. If youre part of an equity group we encourage you to self-identify when applying.

Please submit your application through . We thank all applicants for their interest but only those selected for an interview will be contacted.