Claims Assistant Accident Benefits

At Gore Mutual weve always set ourselves apart as a modern mutual that does good. Now were proudly building on that legacy to transform our companyand our industryfor the better.

Effective January 1 2026 Gore has joined Benevathe countrys largest mutual insurance companyas part of its Property & Casualty operations in Ontario and Western Canada. During 2026 Gore will combine its operations with Unica Insurance Benevas Ontario-based subsidiary specializing in niche commercial and personal insurance creating a stronger more diversified mutual insurer with greater scale and long-term stability.

Every decision and investment remains anchored in long-term benefits to customers members and communities. Come join us.

This role supports the AB adjusting team with administrative support payments scheduling Insurer Examinations communicating with internal and external vendors as well as ensuring they are acting in compliance with SABS on behalf of their team of adjusters with some telephone support.

Our Claims Assistant Accident Benefits provides needed support to our Accident Benefits Claims team. This is a fast-paced role that requires excellent attention to detail and customer service skills. This role reports directly to the Team Leader Accident Benefits.

What will you do:

• Scheduling and rescheduling Insurer Examinations in accordance with S.44 of the SABS
• Paying invoices and sending various communications (HCAI Guidewire Letters and other responses)
• LAT file preparation (file copy) to our legal vendors in timely manner
• HCAI matching to adjusters assigned to file
• Requesting medical files (CNRs OHIP Emergency room ambulance call reports etc.)
• Sending letters to claimants/legal representatives on behalf of the adjusting team
• Set up new AB claims and/or claimants in Guidewire
• Other various administrative support as required

What will you need to succeed:

• 1-3 years of experience in AB Insurance/Claims Administration
• Post-Secondary education or equivalent experience required
• CIP designation preferred but not required
• Basic understanding of AB terminology SABS compliance requirements written communication and payment guidelines
• Strong customer service skills
• Previous administrative experience in a Claims environment an asset
• Ability to work well under pressure with minimum supervision
• Able to multi-task between a variety of responsibilities projects and deadlines
• Proficient skills with various computer applications
• Excellent written and verbal communication skills
• Follow straightforward instructions with high degree of accuracy
• Strong time management skills to adhere to required timelines
• Excellentinterpersonalskills thatenablestrong communicationwith the adjusting team
• Ability to multitask between variousdigital applications and platforms
• Driven bypersonalprofessional development

Hybrid: We are a hybrid organization requiring two in-office workdays per week.

The expected base salary range for this position is $48500 - $73000. Depending on your relevant experience skills qualifications market conditions and business needs base compensation may vary. You have the potential to earn more through Gore Mutuals discretionary bonus program which gives you an opportunity to increase your total compensation provided the business meets its performance targets and you meet your individual goals.

Please note: This rangereflects the expected base salary for this role but may not represent the full compensation range for all experience and skill levels. During the recruitment process we will discuss and consider how your unique qualifications align with the broader range for this position.

Gore Mutual is proud to offer a comprehensive total rewards package which includes extended health and dental benefits disability insurance retirement plan matching paid time off recognition and perk programs.

#LI-Hybrid

This posting pertains to an existing vacancy that is actively being filled.

Accessibility for applicants

Gore Mutual Insurance Company is committed to providing accommodations for people with disabilities during all phases of the recruiting process including the application process.

If you require accommodation because of a disability we will work with you to meet your needs.Contact usand a human resources representative will consult with you to determine an appropriate accommodation.

Should you request an accommodation during the interview process please notify your Talent Acquisition Consultant.