Chief Technology Officer (CTO)

Job Title: Chief Technology Officer (CTO)

Reports To: Chief Executive Officer (CEO)

Peers: Chief Product Officer (CPO) Systems

Job Type: Permanent Full-Time

Job Location: Ottawa ON

Work Model: Hybrid

Job Status: Existing Vacancy

Mandatory Requirements

• Must be legally eligible to work in Canada
• Must be able to obtain/maintain Government of Canada Secret (Level II) security clearance
• Must be able to travel occasionally to support global customer engagements

Opportunity Overview

CBN is building a next-generation civilian foundational identity platform for governments around the world. We are evolving from a portfolio of standalone customer-specific solutions to a unified platform that provides modern foundation for identity credentialing and border management at national scale.

This Chief Technology Officer (CTO) role sits within our Identity Solutions business unit a strategic growth area for the organization. This is a foundational leadership opportunity to define the engineering culture architecture and organization behind the platform while accelerating an AI-driven transformation. You will partner closely with the product organization engage directly with government customers worldwide and set technical direction for products that touch the lives of millions of citizens globally.

If you want to build technology that matters on a national scale with the sponsorship and investment to do it this is the role.

Position Summary

As Chief Technology Officer (CTO) you will be accountable for the end-to-end technology strategy architecture engineering delivery and production operations of CBNs next-generation highly regulated identity and credential platform.

You will build on and lead a high-performing engineering organization while balancing speed security and reliability.  You will also serve as a key external technology leader representing the technology agenda to customers regulators partners and the board bringing a strong customer orientation to ensure the platform evolves from real government needs and multi-year delivery commitments.

This is a transformation focused CTO role combining platform modernization disciplined delivery and AIenabled engineering at scale.

Key Responsibilities

Platform Strategy and Architecture

• Own and drive the target platform architecture technology roadmap and key technology decisions
• Balance near-term delivery priorities with long-term scalability maintainability and architectural integrity
• Establish architectural governance and enable reusable platform capabilities across deployments

Delivery Execution and Operating Model

• Drive disciplined predictable delivery against customer commitments and contractual milestones
• Establish and evolve a scalable technology operating model (governance planning prioritization execution)
• Ensure transparent reporting of delivery progress risks and outcomes

AI-Enabled Engineering Transformation

• Embed AI-enabled development practices across the SDLC (engineering testing documentation operations)
• Improve speed quality and productivity through measurable outcomes (e.g. cycle time quality reliability)
• Lead adoption of modern engineering practices while maintaining strong controls and standards

Regulated Deployments and Operations

• Enable deployment across customer-controlled environments (including on-premises and restricted connectivity)
• Ensure robust Day 2 operations (patching observability incident response configuration management)
• Design solutions that are operable in real-world highly regulated government environments

Reliability SRE and Production Operations

• Establish and mature SRE practices observability standards incident management and release governance
• Lead major incident response and drive continuous operational improvement
• Ensure overall platform reliability resilience and performance

Security Privacy and Compliance

• Partner with enterprise teams to embed secure-by-design and privacy-by-design principles
• Ensure audit readiness and compliance with applicable standards (e.g. SOC 2 ISO 27001/27701)
• Integrate security and compliance into engineering workflows architecture and delivery practices

External Technology Leadership

• Engage directly with government customers procurement stakeholders regulators and partners
• Support technical discovery solution shaping and delivery confidence
• Translate technical complexity into clear executive-level communication

Organizational Leadership

• Build and lead a high-performing engineering leadership team across multiple domains
• Establish a culture of accountability technical excellence and continuous improvement
• Develop talent strengthen leadership bench and drive succession planning across the organization

Customer-Led Platform Evolution

• Partner with Product and customer-facing leaders to translate government needs into scalable platform capabilities
• Incorporate feedback from deployments to improve usability operability and time-to-value
• Balance customer-driven enhancements with long-term platform and architectural integrity

Product and Go-to-Market Partnership

• Operate as a close peer to the Chief Product Officer and broader Go-To-Market leadership
• Ensure roadmap commitments are technically viable appropriately sequenced and aligned to platform strategy
• Support customer engagements where required to strengthen credibility and delivery confidence

Qualifications :

Executive engineering leadership

• 15 years in software engineering leadership including 5 years as a CTO SVP Engineering or equivalent with accountability for delivery operations and outcomes.

Platform at scale

• Demonstrated success building and operating a customer-facing platform with high availability strong security posture and mature operational practices.

AI-native engineering leadership

• Demonstrated experience shipping production software using AI-assisted development practices across the engineering organization (e.g. coding copilots AI-driven testing automation and DevOps) with measurable improvements in throughput quality and/or reliability.

Regulated environments

• Experience delivering in highly regulated contexts (e.g. government identity financial services payments healthcare or critical infrastructure) and navigating enterprise security reviews audits and procurement requirements.

Deployment complexity

• Hands-on experience supporting customer-controlled deployments (on-premises and/or dedicated cloud) and operating under restricted connectivity where applicable.

Technical breadth and depth

• Strong grounding in distributed systems cloud architecture IAM encryption/key management secure SDLC observability and risk management with sound judgment on modern platform trade-offs in highly regulated environments.

Organizational leadership

• Proven ability to hire and lead senior engineering leaders scale teams across geographies build succession and create a culture of excellence and accountability.

Executive communication

• Credible clear communicator with executives boards customers and regulators; able to explain complex trade-offs and earn trust.

Additional Information :

Equal Opportunity Statement

Our organization is committed to employment equity and diversity in the workplace. We actively encourage applications from women Indigenous Peoples persons with disabilities members of visible minorities and LGBTQ2 individuals.

We are dedicated to removing barriers and fostering an inclusive workplace that reflects society and we are committed to providing an accessible and inclusive recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

If you require accommodation at any stage of the hiring process please contact us at  so that appropriate arrangements can be made.

Remote Work :

No

Employment Type :

Full-time