Central Booking Clerk Central Services (CS) Central Booking

Patient Care Coordinator - Central Services (CS) - Central BookingLocation: Hys Business Office Summit Centre or Remote options availableReports To: Jackie Best-WalushkaPosition: Full-Time (1.0FTE) and Part-time (0.8FTE flexible) positions availableStatus: PermanentTravel Required: NoPosting Closing Date: July 12 2026A Patient Care Coordinator (formerly Central Booking Clerk) is responsible for coordinating and scheduling patient appointments across multiple modalities including MRI. They ensure that bookings are made efficiently accurately and in line with clinical priorities and availability. Acting as a key point of contact by phone for patients they communicate with patients medical staff and other administrative teams to support smooth service and ResponsibilitiesAppointment Requests: Managing phone and online requests for Communication: provide information on appointment times locations and any required : Scheduling a variety of diagnostic imaging Calls: Answering inbound calls from patients and physician keeping: Accurately enter patient information and appointment details into booking systems including updates changes and & Confidentiality: Adhere to policies regarding patient confidentiality and data and Education RequirementsEducation: High school diplomaExperience: Healthcare or customer service is an assetSkills:Excellent verbal communicationPatience Empathy & ProfessionalismComputer proficiencyTeam playerAttention to detail and strong organizational Conditions & Physical RequirementsAbility to maintain high quality service level in a high-volume call centerProlonged periods of sittingJob posting closes: July 12 you have any questions please contact Michelle Chin at