Case Manager, Health Services

Purpose of position

Manage disabilities medical accommodations medical related absences/leaves as they apply to all employee groups.

Key responsibilities

• Demonstrated competency in Disability Case Management;
• Complex case management-ability to prioritize case load;
• Proficiency in handling psychological claims;
• Implement professional case management strategies including return to work programs injury prevention and education/counseling;
• Capable of managing mixed case load of occupational and non-occupational injuries/illnesses;
• Liaise with health care providers insurance providers and other external providers as necessary;
• Work collaboratively with Employee Relations Operational Managers and other internal stakeholders;
• Excellent problem-solving and negotiation skills;
• Conflict resolution;
• Knowledge of Human Resource policies & Labour processes that affect and inter-relate with Occupational Health Services (OHS);
• Critical analysis;
• Perform duties in accordance with established Jazz policies and procedures while giving primary consideration to personal safety and the safety of co-workers and clients;
• Perform other related duties as assigned.

Required qualifications

• Certification Diploma Degree or active progress towards: Human Resources Business Social Services Health Sciences Disability Case Management; or equivalent professional experience;
• English language fluency or working knowledge.

Preferred qualifications

• Have 3 to 5 years experience in active Case Management environment;
• Experience and knowledge in Workers Compensation Acts as well as Short- and Long-Term insurance programs;
• Experience working in a unionized setting;
• Experience in the aviation industry or heavy industry;
• French language fluency or working knowledge.

Benefits of joining our award-winning team

• Enjoy exclusive employee travel programs across the Air Canada network giving you and your family access to incredible destinations.
• Secure your long-term financial well-being with our competitive employer-supported retirement savings programs (defined contribution pension plan or voluntary group RRSP) for permanent employees.
• Benefit from a comprehensive health and wellness package including health dental life and accident insurance to keep you and your loved ones protected.

About Jazz Aviation LP

Jazz Aviation LP (Jazz) is Canadas largest regional airline and Air Canadas primary Air Canada Express operator connecting people and communities to approximately 70 destinations across North America.

With over 4200 dedicated professionals Jazz fosters a workplace united by purpose and supported by programs and policies that promote safety diversity and wellness. Jazz is proud to be recognized for its strong commitment to people and culture. Visit our Company Awards and Recognition page to learn more about the honours weve earned.

Join our award-winning team and be part of shaping the future of regional aviation!

Our commitment to diversity equity inclusion and accessibility

We strive to make our workplace accessible and inclusive. To support your success we can provide accommodations for people with disabilities such as adjustments or assistive measures to remove barriers during the recruitment process. If you require any accessibility support please contact us at .

Jazz values diversity and we empower our employees to foster an internal culture of inclusion. Jazz is committed to providing equitable opportunities for employment and career advancement and we will continuously work to create inclusive and accessible work environments to maximize individual potential as well as psychological health and safety. Meeting the needs of passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve.