Business Systems Analyst

• Work closely with business and technology stakeholder to facilitate interview extract and document detail functional and non-functional requirements

• Liaise with business stakeholders to understand industry trends and business priorities that must be factored into solution designs

• Work in an Agile iterative environment supporting backlog refinement sprint planning and continuous delivery of requirements.

• Define and communicate system requirements at the appropriate level of detail to ensure requirements are concise enough to drive the establishment of the right technology solution

• Analyze and conceptualize design of the solution working with the Solution Architects Vendors Software Developers and Quality Assurance Analysts to achieve the business objectives

• Possess or rapidly acquire business and technical acumen to successfully represent the business and technology domains in solution brainstorming & design sessions

• Support backlog grooming prioritization sprint planning and release planning activities.

• Collaborate with internal and external teams to define API requirements data contracts integration specifications and data exchange processes

• Document system interactions integration workflows and data mappings

• Coordinate and support Quality Assurance including test case creation defect triage business validation and sign-off activities

• Assist with the creation of test strategies test plans and test summary reports required to support Transition to Production processes

• Ensure security privacy and compliance considerations (e.g. HIPAA PIPEDA) are reflected in solution requirements

• Engage and coordinate with external vendors and integration partners to align requirements APIs and data exchange standards

• Recommend and lead changes to process and procedure improvements

• Facilitate requirements gathering workshops with business technology and vendor teams. Build trusted relationships with stakeholders and effectively manage competing priorities scope changes and conflicting requirements

• Follow established enterprise practices standards and processes

• Maintain a high level of knowledge on current system standards and department established methodologies

• Create interface mapping & specification documents to the level of detail that allows developers to code to those specifications

• BSc in Business Administration or/and Computer Science

• 5 years progressive experience working in a Business Analyst Solution Analyst Systems Analyst or Solution Analyst in a software development environment.

• Strong business side knowledge of the health and wellness space and ability to rapidly acquire analysis methods and processes using a framework.

• Strong analytical skills with the ability to collect organize analyze and disseminate significant amounts of information with attention to detail and accuracy.

• Strong facilitation negotiation and stakeholder management skills with ability to influence across business and technology teams.

• Understanding of ETL (data transformation) processes tools and practices including mapping specifications

• Able to communicate complex and technical information to peers & business audience in natural language

• Able to prioritize multi-task and work as a member of a team and independently

• Advance analytical problem solving critical thinking and time management skills.

• Excellent communication and interpersonal skills with a strong customer service orientation is a strong advantage

• Flexible and comfortable working in a fast paced and constantly changing environment with shifting priorities

• Awareness of cybersecurity data privacy and compliance frameworks in health/wellness technology.

• CBAP (Certified Business Analysis Professional) and/or Agile-related certifications (PMI-ACP SAFe Agilist or Agile BA) are considered an asset

• Experience in health benefits wellness disability management insurance healthcare or employee benefits industries is considered an asset

• Comprehensive health and dental insurance.

• Retirement savings plan with company contributions.

• Health and wellness programs including mental health support.

• Training opportunities and assistance in obtaining professional designations.

• Competitive compensation package.

Bestlife Rewarded Innovations (a People Corporation subsidiary) continues to be on a growth trajectory across Canada and wellness programs need to become more than just a checkbox on a list of services. Studies have proven that organizations with robust wellness programs have higher levels of engagement and garner strong returns allowing employers to quickly identify areas of importance for their employees and proactively address any critical issues.

Providing an inclusive accessible environment where all employees and clients feel valued respected and supported is something were committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and to creating an environment where every employeehas the opportunity toreach their potential. If you require an accommodation or an alternative format of any posting please reach out to.

The base salary for this position is between $70000 - $95000 annually.

This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus). The actual base salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are selected to move forward in our recruitment process the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.