Business System Analyst - Intelligent Document Processing
Location: Mississauga ON
Hybrid: 3-4 days a week
Top 3 Required Skills:
- Kofax TotalAgility / Tungsten TotalAgility: Working knowledge of workflows capture and ingestion OCR classification extraction validation queues business rules platform integrations environment migration and production support.
- Intelligent Document Processing: Strong understanding of document digitization OCR image processing document classification field extraction confidence scoring human-in-the-loop validation metadata reconciliation and exception handling.
- Technical Business Analysis: Experience leading requirements elicitation and producing detailed BRDs process models business rules functional and non-functional requirements data mappings user stories acceptance criteria and traceability documentation.
Years of Experience Required
Overall experience should be more than 8 years.
Minimum 3 years of experience with Tungsten TotalAgility 7.x 8.x or later is preferred.
Job Description:
The Business Systems Analyst will serve as the primary liaison across business operations product management solution architecture development data integration QA information security infrastructure and external technology partners. The role will analyze and improve document-intensive processes and translate operational needs into clear testable and technically feasible requirements.
The candidate will support Intelligent Document Processing and digital transformation solutions involving document capture scanning digitization image processing OCR document classification AI-based data extraction human validation workflow automation system integration reporting retention and secure document disposition. The role requires strong business analysis expertise and technical knowledge of Kofax TotalAgility / Tungsten TotalAgility or a comparable enterprise document-automation platform.
Key responsibilities include:
Leading discovery and requirements-elicitation sessions and developing functional non-functional operational reporting security data and integration requirements.
Analyzing and optimizing end-to-end document digitization processes including scanning classification extraction validation exception handling reconciliation retention and secure transmission.
Defining requirements for OCR machine learning computer vision generative AI confidence-based processing and human-in-the-loop validation.
Supporting TotalAgility solution design workflow configuration testing platform upgrades environment migration integration and production readiness.
Defining data structures field mappings file layouts metadata APIs secure file transfers batch-processing controls reconciliation logging monitoring and recovery requirements.
Supporting solution design testing defect triage change-impact analysis deployment cutover go-live stabilization and transition to operations.
Producing BRDs process maps classification and extraction specifications data mappings interface specifications traceability matrices user stories acceptance criteria runbooks and production-readiness documentation.
Top 3 Required Skills: 1. IBM Financial transaction 2. Payment flow 3. Support Modernization Detailed Job Description: Design develop and maintain applications built on IBM Financial Transaction Manager (FTM) to support core payments processing. Contribute to the development of payment flows supporting transaction processing. Build and support integrations between FTM and upstream/downstream systems using enterprise integration patterns. Participate in the design development testing deployment and production support. Troubleshoot and resolve application and integration issues in a complex regulated environment. Collaborate with architecture QA and operations teams to ensure platform stability scalability and performance. Support modernization initiatives and enhancements to existing payment hub capabilities. Produce clear technical documentation and participate in code reviews and knowledge sharing.
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