Business Analyst

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Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Wealth Platform Journeyowns innovating delivering and maintaining pan-Wealth technological capabilities that enable TD Wealth strategic priorities. The Client Servicing Product Group owns the end-to-end shared client servicing functions across Direct Investing and Advice which include client onboarding account maintenance money movement and workflow & digitization. This team works closely with other Journeys control partners and Business Architecture to ensure that Wealth achieves the strategic commitments of Deepening Relationships Fast & Simple and Disciplined Execution.

Reporting to the Senior Manager Wealth Money Movement under Client Servicing Product Group - the successful candidate will directly support the Wealth Client Servicing Product Group Owner and Product Ownersto push complex initiatives through to successful execution specifically ideation requirements BOT testing defect triage and change management activities.

Job Responsibilities

The primary responsibilities of the Business Analyst include but are not limited to the following:

• Support innovation and ideation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement

• Apply analytical skills to effectively understand business problems impacted stakeholders and proposed solutions to ensure alignment to TDs risk appetite

• Deliver end-to-end business requirements for key Features by working collaboratively with various stakeholders with a focus on the customer

• Leverage specialized domain product and systems knowledge to have a thorough understanding of the business product and vision; provide business/product subject matter expertise as well as recognize and drive the focus toward business value

• Identify document and validate current state processes and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decision

• Proactive identification and management of requirement risks issues assumptions dependencies and constraints

• Contribution to Change Management deliverables (stakeholder analysis BOT testing gap analysis change planning etc.) to ensure readiness of our customers colleagues and cross-functional stakeholder groups

• Support implementation and post-implementation planning and activities.

• Work autonomously as a business analyst and adopt best practices
  

Job Requirements

• 3 years of experience in business analysis (BA accreditation is an asset)

• Intermediate level knowledge of business analysis project delivery practices and standards across the Journey life-cycle

• Strong level of proactivity and ability to deal with ambiguity

• Experience in Wealth products systems is a strong asset

• Experience in money movement area i.e. account transfer cash management payments contribution deregistration etc. preferable but not mandatory

• Proven experience in successful requirements delivery for complex multi-stakeholder programs/projects

• Strong verbal/written communication collaboration and facilitation skills adapting style and technique to a diverse audience

• Prior experience in Agile requirements delivery is an asset

• 4 days required in the office

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):