Business Administrator I (Full-Time, Permanent) Winnipeg Hybrid

At Access Credit Union we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment accountability and trust. We recognize and value each employees contributions to our success which is why we offer competitive compensation 100% company paid health benefits employer-matched pension plan continuing education and career advancement opportunities within our credit union.

At Access Credit Union our values are straightforward:

• Do good

• Be better

• Own it

• Move forward

Key Responsibilities and Accountabilities

• Greet members and potential members responding to inquiries on basic credit union products and services.

• Responsible for member problems and resolutions wherever possible referring more complex issues to the appropriate person or department.

• Process daily business banking transactions and administrative tasks

• Refer members in person or via telephone to appropriate staff members and departments as necessary.

• Responsible for opening and maintaining business memberships and accounts setting up online banking and troubleshooting

• Prepare bank confirmations

• Administer and process term deposits

• Solicitnew members and foster business development through service excellence product knowledge and teamwork.

• Provideadministrative support and assistance to theBusiness Loandepartment.

• Process all required reports and documentation efficiently and accurately ensuring deadlines are met.

• Operates as contact for members and branch staff managing the relationships on behalf of the credit union to ensure the members needs are met and the relationship remains profitable

• Maintainopen communication and cooperation with other staff toensure a friendlyand efficient work environment.

• Work collaboratively with other team members to achieve organizational and department objectives.

• Maintain thorough knowledge ofand adhere tocredit union policies and procedures on risk management confidentialitysecurity and fraud prevention.

Essential Qualifications

• Grade 12 diplomaor equivalent

• Business Administration or other post-secondary education would be considered an asset

• Previouscustomer service experience

• Demonstrated desire to serve others in a friendly and professional manner

• Abilitytoidentify and willingness to act upon sales and service opportunities

• Strong interpersonal andcommunication skills both verbal and written

• Attention to detailwith high degree ofaccuracy

• Ability to work in fast-paced environment and perform well under pressure

• Ability to prioritize using sound judgment to make timely and effective decisions

• Abilityto follow standardized policies and procedures

• Knowledge of risk management within the financial industry

• Proficient computer skills

Employee Sub-Type

Starting Salary

Salary Band

In most situations candidates will be offered the starting salary for the exceptional circumstances and at the organizations discretion an offer may be made above the stated minimum based on factors such as the candidates qualifications internal equity and external compensation factors. When underfilling a position the salary offered may be in a lower salary band.

If you are interested in this position apply today!