Branch Correspondence and Report Coordinator

• University Degree in Business Administration Public Administration Communications English Journalism Commerce Social Sciences or a related humanities/arts field
• Two (2) years of progressively responsible experience in a public sector or highly regulated corporate environment
• Experience must encompass a combination of strategic and operational business planning office management report drafting and professional correspondence
• Demonstrated background in upholding monitoring and maintaining customer service delivery standards through empathetic accurate and timely response handling

Assets:

• Experience working directly within municipal government systems or specialized database tracking systems (such as POSSE)
• Direct experience writing reviewing or coordinating formal City Council or committee reports

Skills required for success:

• Ability to translate dense highly technical details into accessible messages without compromising operational facts
• Strong political acumen to handle highly sensitive confidential or politically complex situations with integrity
• Interpersonal skills to guide collaborators resolve conflicting perspectives and influence outcomes without direct positional authority
• Outstanding organizational skills to balance tight deadlines manage multiple active files and navigate competing priorities
• Proficient command of Google Workspace (Docs Sheets Gmail) and specialized tracking databases
• Alignment to our Cultural Commitments and Leadership Competencies ( a culture of equity diversity reconciliation and inclusion
• Alignment with the goals of the City Plan

Conditions of Employment:

• Applicants may be tested

Work Environment:

• This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52
• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance

The City of Edmonton values applicants with a diverse range of skills experiences and competencies and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation please contact . Learn more about our benefits to 1 permanent full-time position

Hours of Work: 40 hours per week

Salary Range: $41.177 - $51.444 (Hourly); $85977.580 - $107415.070 (Annually)

Recruitment Consultant: LG/RA

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

Connect with us!

LinkedIn

Facebook

The Building Great Neighbourhoods branch is looking for an organized collaborative and communicative individual to join our team as a Branch Correspondence and Report Coordinator! Reporting directly to the Strategic Coordinator within the Office of the Branch Manager this role acts as a vital bridge between operational teams leadership corporate business partners and community members.

You will play an essential part in maintaining branch transparency public trust and operational alignment by managing incoming correspondence and coordinating City Council this fast-paced environment you will translate technical infrastructure and project details into clear engaging plain language that resonates with leadership and members of the public. Additionally you will drive continuous process improvements support strategic branch projects and guide administrative workflows across the team. If you excel at written strategy navigating politically sensitive topics and building collaborative relationships we would love to hear from you!

What will you do

• Produce high-quality professional first drafts of responses to public inquiries Mayor and Councillor inquiries memos and briefing notes using clear plain language
• Coordinate the end-to-end report and briefing schedule for the branch tracking materials to ensure milestones and deadlines are consistently met
• Review and synthesize complex technical engineering and project data into clear accessible key messaging for internal and external audiences
• Collaborate with key corporate business partners across City Operations Law FinanceCommunications and other applicable branches to align report narratives gather input and resolve feedback
• Manage POSSE inquiry tracking and business shared email accounts for incoming correspondence ensuring proper routing and delegation
• Design implement and maintain standardized templates operating procedures and tracking dashboards to improve branch administrative efficiency
• Support branch-wide strategic initiatives such as business planning research benchmarking town halls and internal engagement activities
• Provide procedural guidance and technical mentorship to administrative personnel regarding document formatting workflows and software system entry
• Perform other related duties as assigned