Bilingual Mortgage Underwriter

Manulife Bank & Trusts Mortgage Underwriting department is looking for a Bilingual Mortgage Underwriter to join the team! Hours are 9-5 EST. Opportunity for cross training within the mortgage residential team.

Position Responsibilities:

• Cover national UW needs based on volumes.
• Review documents submitted by sales partners to identify and decision whether documents adhere to internal guidelines.
• Ensure files are properly documented for reporting.
• Excellent communication skills with our sales partners.
• Ability to process a high work volume of files with attention to detail.
• Manage the underwriting of residential mortgage applications. Exercise sound financial judgment in granting loans within delegated limits.
• Manage your files with appropriate communication while working closely with the salesperson associated with the file.

How will you create impact

You will be reporting to the residential mortgage origination Regional Manager. Your expertise will contribute to our goal making Manulife Bank competitive in the industry by providing the best service in the industry.

Required Qualifications:

• Minimum 3 years experience in mortgage underwriting.
• Strong attention to details.
• A goal oriented individual motivated to achieve performance goals.
• Strong customer service and decisioning skills.
• Ability to work in a dynamic team environment and handle several tasks simultaneously.
• Excellent written and communication skills.
• Sound knowledge of Manulife banking systems.
• Identify and solve issues requiring a high degree of judgment and recommend solutions.
• Overtime during peak season is a requirement.
• The successful candidate will be required to communicate in English and French to support clients from various provinces outside of Québec.

When you join our team:

• Well empower you to learn and grow the career you want.
• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team well support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.